Principal Consultant, Inkjet Commercial Print Market POSITION PROFILE The Principal Consultant, Inkjet – Commercial Print Market is a high-impact, sales-focused role responsible for driving revenue growth through strategic sales of Ricoh’s full inkjet portfolio—including roll-fed and sheet-fed systems—as well as associated finishing, software, and professional services. This individual will be a trusted advisor and subject matter expert (SME) to clients in the Graphic Communications (GC) space, influencing business transformation and production workflow modernization. The position demands deep knowledge of commercial print environments, sales acumen, and the ability to articulate and deliver a compelling business case to executive-level decision-makers. This is a client-facing role aligned to revenue targets and requires collaboration with sales, marketing, engineering, and delivery teams across North America and Ricoh Global. They are the Inkjet Specialist who supports the Graphic Communication Production Print Executives (PPEs). JOB DUTIES AND RESPONSIBILITIES + Serve as a strategic selling resource for Ricoh’s inkjet portfolio, including pre-sales discovery, solution design, and proposal development + Lead complex sales engagements by mapping customer business processes and developing tailored transformation plans supported by ROI/TCO models + Partner with direct and indirect sales teams to identify, qualify, and close opportunities, with a focus on net new acquisition and strategic account expansion + Present Ricoh's value proposition and solutions to C-level executives within commercial print organizations + Collaborate with Ricoh’s CEC, engineering, and marketing teams to coordinate print samples, demos, and technical proofs + Gather market intelligence and customer feedback to influence product development and solution enhancements + Develop sales tools, playbooks, and best practices to enable scale and consistency across sales efforts + Support post-sale transition and engagement handoff to ensure successful implementation and adoption + Represent Ricoh at industry events and trade shows, including speaking engagements and panel participation + Achieve assigned revenue and margin targets on a quarterly and annual basis QUALIFICATIONS (Education, Experience, and Certifications) + Bachelor's degree preferred; advanced degree or certifications (e.g., G7, CMP, Six Sigma) a plus + Minimum of 10 years in commercial print or production workflow sales, including experience with inkjet technology + Proven experience leading consultative selling engagements with large, complex commercial print organizations + Strong understanding of production inkjet technology, finishing solutions, document composition, color management, and print automation + Prior experience with P&L responsibility or selling into accounts with multi-million-dollar CapEx purchases preferred + Valid driver’s license and ability to travel 50-80% across the U.S. KNOWLEDGE, SKILLS AND ABILITIES + Executive presence and ability to engage and influence senior-level buyers + Deep knowledge of end-to-end print production workflow in commercial environments + Ability to model financial value (ROI, TCO, investment payback) to support business cases + Familiarity with document composition tools, ADF, MIS, Web-to-Print, and finishing technologies + Excellent written and verbal communication and presentation skills + Proficiency in Microsoft Office Suite, Salesforce, and Visio or equivalent process modeling tools + Highly organized, entrepreneurial, and comfortable navigating ambiguity in large organizations PERFORMANCE METRICS + Quarterly revenue and margin attainment + Expansion of GC client base and inkjet wallet share + Customer satisfaction and retention + Delivery of scalable selling tools and engagement collateral + Executive-level engagement conversion rates Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.