Madrid, ESP
4 days ago
Principal Business Process Improvement Analyst
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** Medtronic has a great opportunity for a professional to join a market leading medical devices company. For our International Diabetes Commercial Operations team we are looking for a Commercial Operations master data lead who will play a critical role in the International Minimed organization in our pursuit of data driven insights and solutions. Focus will be on master data elements critical for customer experience and commercial processes both for B2B and B2C. We are creating a scalable, proactive customer-centric ecosystem where data governance is a crucial part. Key is to empower and enable talents to identify, develop and deploy processes to serve our Diabetes market. Our ambitions are to increase patient experience, increase employee satisfaction and reduce our cost-to-serve. As B2B master data lead you are responsible for defining optimized processes linked to Minimed B2B & B2C master data and overall governance to ensure optimized set up considering changes of the Diabetes transformation. You will be monitoring and supervising changes to processes and systems, technology, and structures within the organization and play a crucial role in ensuring that all stakeholders embrace the change. Next to that you act as a central point of contact for the master data stewards, regional contacts and business transformation product owners and value stream leads. Together you define objectives to successfully deploy and embed new governance and policies across the regions and functions. You will support the program team in optimizing our processes and organizational structure to increase efficiency and service delivery. You will be consulting with various stakeholders and ensure new processes can be implemented with speed and decisiveness. This is a remote position so you can be located anywhere within Czech Republic, Slovakia, Poland, Spain or Portugal. **Responsibilities may include the following and other duties may be assigned:** + Define and own master data (regional) principles and policies + Aligning with functions and regions to ensure new policies and governance are in line with business models + Contribute to and influence Diabetes roadmaps for Data / Information Management + Understand the technology landscape of transactional systems, data management and master data layer, to analytics and consuming applications + Collaborate with IT Master Data Management team & country data stewards to ensure quality of data is in place and policies and guidelines are being adhered to + Establish consistent metrics to measure quality of data + Tracking implementation/deployment progress and reporting back to program leadership + Leverage effective relationship building among regional & functional business partners to understand their data needs, data dependencies and identify opportunities for business process standardization, ensuring high employee engagement + Identify risks and drive continuous improvements in data management through technological innovation, operational improvement, and championing adoption **Required Knowledge and Experience:** + Bachelor’s degree, preferred in a relevant area + 7+ years of experience in program, project management in mid to large size companies + Proven track record of working within a multicultural environment + Experience working in a complex matrix environment + Excellent spoken & written English skills + Located in the Central European Time zone, or willing to align to the working hours + ‘Getting things done’ and hands-on mentality; act decisively and take responsibility + Think & act end-to-end at process & organizational level + Ability to influence others and move toward a common vision or goal; exceptional ability to solve problems and think analytically + Great organizational, project, and time management skills + Effective communication skills, both written and verbal, to a variety of audiences, active listening skills + Forward looking with a holistic approach, acute acumen and understanding of organizational and regional opportunities, issues and challenges + Comprehend country or function specific legal and/or cultural needs and make sure those are considered in new processes We would prefer a candidate with experience in the medical, pharmaceutical, or healthcare industry, a strong understanding of change management principles with effective stakeholder management skills (certification preferred), working knowledge of Medtronic practices, standards, and internal resources, and ideally with knowledge of the Diabetes organization and experience with SAP Customer Master and SFDC. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Czechia: 1,280,000.00 CZK - 1,920,000.00 CZK | Poland: 204,080.00 PLN - 306,120.00 PLN | Spain: 60,000.00 EUR - 90,000.00 EUR | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
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