**Overview** The Principal Business Operations, GSP (Global Sourcing And Procurement) role partners directly with the Chief of Staff and senior leadership to drive enterprise-wide operational strategy, planning, and performance management. It serves as a key thought partner on strategic priorities, translating high-level goals into actionable plans and measurable outcomes. The Principal leads cross-functional initiatives, establishes performance frameworks, and ensures alignment between strategic objectives, execution, and results. This role is highly influential, requiring analytical rigor, operational insight, and strong executive presence — without direct people management. You’ll be at the center of driving clarity, prioritization, and execution across a diverse portfolio of initiatives that align with the broader enterprise goals. This is a high-visibility role, ideal for someone who brings a strong blend of operational excellence, strategic mindset, and people-first leadership. **What you'll bring** + 8+ years of experience in Strategic Program Management, or a similar function—preferably within a matrixed, fast-paced tech environment. Experience with Procurement operations, Purchasing, Accounts Payable, Supplier Data Management, Strategic Sourcing, Source to Contract, and 3rd party risk management. + Customer obsessed- gets inspired by the customer problem and partners with process owners to inspire changes, or education and outreach + Proven ability to drive operational excellence and lead complex, cross-functional programs from concept to completion. + Strong strategic thinking skills, with the ability to connect the dots between data, strategy, and action. + Excellent communication, stakeholder management, and executive influence skills. + Comfortable working with ambiguity and pivoting priorities as needed to align with enterprise needs. + Influences and drives decisions by crafting a clear point-of-view that includes options, proposed data-backed recommendations, and rationales. + Proactively identifies obstacles, helps develop recommendations for resolution, and quickly escalates to leaders. + Exhibits high levels of judgment, innovation and creativity; is a strategic thinker + Effective use of inquiry and advocacy to work through barriers + Ability to work independently as well as lead and collaborate in cross-functional teams + Strong organizational and time management skills **How you will lead** Operational Strategy & Planning + Lead annual and quarterly operational planning processes, aligning priorities with enterprise objectives and GSP’s strategic roadmap. + Develop and manage OKRs and success metrics to ensure focus and accountability across the team. Program & Initiative Execution + Drive end-to-end delivery of high-impact, cross-functional initiatives from scoping to implementation. + Establish frameworks and scalable processes for effective program governance, progress tracking, and risk mitigation. Project Prioritization & Portfolio Management + Partner with the Chief of Staff, PMO leader and GSP leaders to assess and prioritize project investments that deliver measurable business value. + Maintain visibility and alignment across key workstreams to ensure resources are focused on the most critical outcomes. + Operationalize reporting out of projects, RTB and Change the Business that impact Input Goals, Big Bets and True North objectives. Planning and Performance + Lead the development and integration of strategic and operational plans across GSP, ensuring strong alignment with company-wide objectives. + Drive continuous performance evaluation through robust planning models, capacity assessments, and KPI frameworks that measure both operational delivery and business value. + Partner with Finance, PMO, and business unit leaders to translate plans into actionable roadmaps, resource allocations, and investment strategies. + Monitor and adapt plans based on business shifts, helping the organization remain agile and focused on the highest-impact outcomes. + Support quarterly and mid-year performance reviews with data-driven insights and narratives that inform leadership decisions and improve execution discipline. Budget Planning, Forecasting, and Adjustments + Lead the comprehensive budget planning process, developing detailed forecasts, and managing ongoing budget adjustments in close collaboration with finance and departmental leads to ensure fiscal responsibility and strategic resource allocation. + Maintain rigorous oversight of financial performance, regularly analyzing variances against forecasts, and proactively implementing necessary adjustments to align spending with operational needs and overarching business objectives. Operational Health Metrics & Reporting + Design, implement, and manage operational health metrics and performance dashboards that provide transparency into team effectiveness, project health, and business impact. + Build and deliver regular reporting cadences (monthly, quarterly, ad hoc) to leadership and cross-functional partners to drive accountability and inform decision-making. + Use data and insights to proactively identify risks, highlight wins, and recommend improvements to operating models and workflows. Stakeholder Engagement & Influence + Build strong, trusted relationships across GSP, Finance, Tech, and other enterprise teams. + Communicate complex plans and progress clearly and persuasively with executives and stakeholders at all levels. + Develop and implement strategies and planning models that accelerate decision-making to drive performance, achieve sustained YoY growth, and ensure target delivery. Culture & Connected Leadership + Foster a culture of collaboration, inclusion, and continuous improvement within your team and across partner functions. + Lead with empathy, curiosity, and influence—demonstrating a strong ability to connect strategy to people and execution. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is $172,500 - $233,500 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.