Voyager (94001), India, Bangalore, Karnātaka

Principal Associate, Risk Management

Capital One - Principal Associate, Risk Management

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

At Capital One India, we are at the cutting edge of solving fundamental business problems using advanced data methodologies, statistics, and machine learning algorithms. We analyze data to derive valuable business insights, make decisions, and develop innovative and patentable products.

As a Principal Associate, you will have dynamic responsibilities associated with Capital One India’s Risk Management team, helping to ensure a timely and accurate month-end risk reporting, in addition to managing Policy documents and in-house Six-Sigma based framework - forming an integral part of the job.

We are looking for a Principal Associate to handle the Risk Management activities with a demonstrated ability to work well in teams, develop new ideas, and take ownership of the initiatives. Would you like to work in a collaborative environment where your contributions are recognized and rewarded, all the while having a work-life balance? If so, opportunity for professional and personal fulfillment in a dynamic, progressive organization awaits you at Capital One! We are seeking a dedicated and disciplined process professional with expertise in process improvement and a proven track record of optimizing company processes to achieve resource and and time savings. This individual must possess strong analytical skills, exceptional attention to detail, and the adaptability required for a dynamic agile environment, while also demonstrating the ability to effectively communicate and influence partners across all organizational levels and functions.

Responsibilities:

Manage the India Risk Management team consisting of Risk and Assurance activities to ensure

Timely completion of all activitiesAdequate cross training and backupCompletion of asks from India LeadershipStrategic planning for the Risk Management function

PSP - Governance (Policies, Standards & Procedures)

Review and ensure compliance with the Enterprise Policy Program standardReport on creation of new documents, renewals/ expiry of existing documents and Standard Adherence Assessment conducted by CPO (Corporate Policy Office)Maintain repository of India wide documentsInfluence updates to policies, standards to enhance risk management activitiesMaintain Risk Management PSPs and SOPs and draft new documents as the team expands the scope of work

Review and Alignment with Enterprise Risk Management Framework

Conduct a gap analysis of India Risk Management processes against Enterprise Policies, Standards, and Procedures (PSPs)Propose and execute a plan to align India processes with Enterprise requirements, focusing on:Automation and standardization of risk reportsAdoption of enterprise risk management toolsDevelopment and implementation of risks, controls, and mitigation plans as necessaryProject manage and coordinate execution efforts with various internal teams (e.g., DataLabs) and US Business Risk Office (BRO) stakeholders

Issue and Incident Management

Develop and implement incident response plans aligned with Enterprise practicesLead cross-functional teams during an incident to rapidly detect, contain, and resolve issues while managing stakeholder communicationFacilitate post-incident root cause analysis and "lessons learned" sessions to drive continuous improvementPrioritize issues based on business impact and ensure robust documentation for compliance and reportingMinimize disruption, strengthen controls, and integrate incident insights back into the broader enterprise risk management frameworkCollaborate closely with Cyber ISO to ensure CERT-In incidents are reported in MBRs and internal risk reports as and when required

Corporate Insurance

Renew and maintain following Insurance PoliciesWorker’s Compensation (WC)Property InsuranceDirectors and Officers Liability (D&O)Commercial General Liability (CGL)Coordinate with Insurance Broker and facilitate claims

Physical Records

Facilitate storage and transport of physical records via third partyMaintain Inventory Index to track the data and retention requirements by Law

Internal Audit

Finalize the vendor to conduct annual Internal AuditDraft the scope and IA calendarCoordinate with Internal teams and facilitate the IAAssist in timely closure of observations/ recommendationsReport the status and details of observations to LT

Prepare the Risk reports at India site level risk in the Enterprise Risk Management framework including key topics like

Phishing drill report to Leadership Team (LT)Bi-annual Official Records (non-HR GDrive) certification and reporting to Risk HeadQuarterly Sensitive Data Assessment and reporting to Risk HeadMonthly Hard Disk Drive (HDD) remediation report to LTMonthly Iron Mountain document storage to File manages, respective LTsAccess management (NPI) reporting to LT

Constantly work with US Risk Office and Cyber teams to expand the scope of Risk Reporting

Prepare Assurance Reports including

• Monthly Controls execution report to owners & relevant LT• Coordinate with Capital One US teams and India support teams to report status on:IA TPMABACBCP testingStandard Adherence AssessmentStatutory Audit

Work closely with LT to maintain artefacts (like Vision, Roadmap, etc) in the internal portal for SLQ2CQ (Capital One internal Lean - Six Sigma based framework)

Present the Risk and Assurance reports to LT in the following forums:

Monthly Business Review (MBR) - chaired by India head, US Risk Office head and US Legal headQuarterly Risk, Legal & Tech Committee - chaired by India head, US Risk Office head, US Legal head and US Tech Head

Ideate and implement Risk Management framework across Risk Taxonomy and refresh framework based on evolving business needs/ risks

Partner with other Risk Management functions across the company and cross functional teams to conduct Process Level Assessments

Maintain relationships with key stakeholders to ensure timely delivery of commitment

Basic Qualifications:Bachelor's degreeAt least 7 years of experience in Risk domainAt least 5 years of experience in Enterprise Risk ManagementAt least 4 years experience in Enterprise Risk Management framework and implementationAt least 4 years experience in Three Lines of Defense frameworkAt least 4 years experience in risk reportingAt least 4 years experience in Automation & standardization of reportsAt least 4 years experience in Process Mapping & Optimization
Preferred Qualifications:Risk management experienceExperience in Banking or consultingMBA in FinanceFinancial Risk Manager (FRM) from the Global Association of Risk Professionals (GARP)Professional Risk Manager (PRM) from PRMIA

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).