We are seeking a Principal Salesforce Architect to join our North American Salesforce team supporting our Cognizant Moment CXCRM practice! Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service. As a proven leader and experienced Salesforce Architect, you will assist Moment clients align business strategy with technology execution across North America. You will work closely with senior business and technology leaders from our clients – guiding them through complex transformations that deliver significant business value. **Location** Desired locations for this role is Charlotte NC or Dallas TX. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. If you are within a 50 mile radius of a Cognizant office, we prefer you work from a Cognizant office 3 times a week, unless you are traveling to a client site. This role requires 50% travel. In this role, you will: + Lead high-impact Salesforce engagements by establishing credibility, building trust, and taking ownership of complex client issues. + Design and evolve business architecture artifacts, including capability maps, value streams, and operating models, to translate strategic intent into actionable transformation roadmaps.Participate in shaping and growing our salesforce capabilities by creating reusable assets, delivery methods, and go-to-market strategies.Work collaboratively with key Cognizant stakeholders, ensuring alignment across business value, architecture, and delivery.Mentor junior developers, contribute to best practices documentation, and drive continuous improvement in delivery methodologies. **What you bring** + 15+ years of progressive leadership experience in business architecture, strategic planning, or enterprise transformation roles. + Proven ability to translate complex strategies into clear, actionable business capability roadmaps. + Strong understanding of how digital platforms, data, cloud, and AI technologies drive business performance. + Strong facilitation, communication, and storytelling skills—able to connect with C-level stakeholders and delivery teams alike. + Demonstrated success as an engagement lead, solution lead, or people leader on large-scale strategy or transformation initiatives. + Excellent communication, presentation, and stakeholder management skills. Strong project leadership experience in an agile or hybrid delivery environment. + Certifications such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect. **What's in it for you:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.