The Business and Industry Solutions (BIS) team is looking for a Principal Applied Scientist.

The Business and Industry Solutions (BIS) team is looking for a Principal Applied Scientist to drive innovation at the intersection of AI, experimentation, and enterprise systems. In this role, you will design and evaluate autonomous agents that deliver measurable improvements in accuracy, latency, and cost-efficiency. You’ll lead rapid experimentation cycles, develop robust evaluation frameworks, and apply advanced techniques like reinforcement learning to enable multi-step reasoning and decision-making. You’ll collaborate across engineering, product, and partner teams to ensure agents are performant, secure, reliable, and extensible—empowering customers and partners to build on our platform. This is your opportunity to influence the next generation of AI-native business applications and deliver real-world impact at scale.  

The ideal candidate has prior expertise in natural language processing (NLP), with a strong foundation in large language model (LLM) development, evaluation, and fine-tuning. They should have hands-on experience in applying advanced fine-tuning techniques—including instruction tuning, reinforcement learning from human feedback (RLHF), and tool-augmented generation—to build agents capable of multi-step reasoning and decision-making. Familiarity with prompt engineering, context-aware orchestration, and integrating LLMs with external tools and APIs is essential. The candidate should be comfortable working in a fast-paced, experimentation-driven environment, leveraging both offline and online evaluation methods to iterate rapidly and optimize agent behavior. A deep understanding of the challenges and opportunities in building AI-native enterprise applications will be key to success in this role.