**Responsibilities** + Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. + Manage the identification and elicitation of project and/or department-level process requirements; conduct analysis of those requirements for accuracy and alignment to the department; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. + Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. + Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. **Skills** + Interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment. + Conduct an enterprise readiness assessment to determine the organization's readiness for change. + Lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. + Utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories.