Remote, USA
10 days ago
Principal, Business Operations - AI, Data & Analytics (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
The IT Department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We're seeking an exceptional Principal, Business Operations lead to drive operational excellence and strategic initiatives across our IT organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class IT services to support CrowdStrike's mission.

What You’ll Do:

Architect and implement scalable operational frameworks across our global IT organization

Partner with senior leadership to drive strategic initiatives and operational excellence

Design and manage comprehensive OKR frameworks aligning team goals with company objectives

Establish and maintain consistent operating rhythms, including status reports, business reviews, and planning sessions

Drive data-driven decision making through KPI development, tracking, and analysis

Lead process improvement initiatives to enhance operational efficiency and effectiveness

Manage resource allocation and budget optimization across the IT organization

What You’ll Need:

Bachelor's degree in Business Administration, Operations Management, Engineering, or related field

15+ years of progressive experience in technology operations

Proven experience in stakeholder management and executive communication

Strong background in OKR methodology and implementation

Demonstrated success in designing and implementing operating rhythms

Excellence in performance measurement and metrics tracking

Experience managing budgets and resources in a large-scale IT organization

Bonus Points:

Experience scaling operations in hyper-growth SaaS companies

Management consulting background at top-tier firms

Advanced expertise in automation and workflow optimization

Experience with modern collaboration tools and Work-board

Track record of implementing successful operating rhythms in high-growth environments

#LI-SC1

#LI-Remote

Benefits of Working at CrowdStrike:

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs 

Competitive vacation and holidays for recharge  

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $155,000 - $270,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

Expected Close Date of Job Posting is:10-04-2025
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