Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

PRESIDENT, LIFE FLIGHT NETWORK

Toledo Market

Reports to: Chief Operating Officer

On-site at Mercy College/St. Vincent Hospital (+ bases throughout the market)

# of Direct Reports: Two or more direct reports

Primary Function:

The President is responsible for the strategic leadership, growth and operational oversight of Mercy Health - Life Flight Network LLC (MHLFN); specifically the innovation of practices, safety, quality and compliance of patient care; community outreach; financial accountability; medical staff relationships; leading and developing high functioning teams; and achieving the mission and performance standards of the air and ground ambulance services of the market(s) served, as measured against approved goals and objectives established by Bon Secours Mercy Health (BSMH) Executive Leadership Council and the Toledo Market Chief Operating Officer and the Toledo Market President. 

               

Essential Job Functions:

Maintain high-quality clinical care, safe operations, high customer satisfaction, and program success through the operational integration and financial sustainability of all MHLFN services.

Interact with community leaders, MHLFN Board Members, physicians, healthcare facilities and organizations, third-party payers, employers, and other providers to enhance medical transport services to individuals and communities. Identify potential opportunities for MHLFN expansion; prepare related business proposals for MHLFN Board review, discussion, and approval; and build relationships with business partners and develop successful business relationships. 

Identify and grow highly intelligent and engaged leaders who are result-oriented and reflect the mission and values of the organization. Oversee and monitor all MHLFN activities in alignment with organizational goals.  Hold senior leadership team accountable for achieving plans and performance targets, work with them to identify and resolve issues and/or problems affecting operations, and provide them with counsel, guidance, and direction as appropriate.

Optimizes the utilization of the availability of resources, capital, and knowledge to achieve the objectives of the organization while fostering a culture of trust, high reliability, safety, and quality. Provides input to staffing and resource planning in direct and indirect reporting relationships as they affect operations of the multi-base air and ground ambulance transportation organization.

Works extensively with the applicable medical staff(s), as a means of enhancing clinical services and ascertaining the appropriateness and quality of air/ground transportation services to respond to patient needs and the needs of BSMH facilities in multiple markets.  

Directly responsible for the financial health of MHLFN.  Maintain a sound fiscal system including operating and capital budget preparation and reporting, and a capital equipment replacement and purchase plan.

Lead the development and implementation of continued comprehensive marketing and public relations plans.

Develops the talent of the organization in direct reporting relationships and across Shared Services teams who work in the air/ground ambulance service; effectively attracts, mentors, and develops future leaders of the BSMH and Catholic Healthcare. 

Confirm the responsibility, authority and accountability of all direct reports are defined and understood in a manner consistent with the organization’s focus and direction.

Maintain compliance with all regulatory agencies and accrediting bodies.  Minimize liability to the organization by anticipating problems and taking actions to correct problem and/or reduce risk. 

Employment Qualifications

Required Minimum Education:

Masters

Field of Study:

Healthcare Administration; Business Administration/Management

Minimum Years and Type of Experience Required: 5

Recent experience at an executive management level

Minimum Years and Type of Experience Preferred: 5 - 7

Progressive management experience in healthcare administration/operations; experience integrating healthcare and medical transportation services

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

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What we offer

\n \n Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)\n Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts\n Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders\n Tuition assistance, professional development and continuing education support\n \n

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com