Mishawaka, IN, 46546, USA
3 days ago
Pre-Service Authorization Specialist - Appointment Center - Full-Time
**Employment Type:** Full time **Shift:** Day Shift **Description:** **Saint Joseph Health System is proud to offer Daily Pay.  Work Today, Get Paid Today!** **Why Saint Joseph Health System?** At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly, or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.  **What we offer:** + Tuition reimbursement for all full and part-time colleagues effective first day of employment + Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) + Retirement savings account with employer match + Generous paid time off program + 7 paid holidays + Colleague well-being resources + No mandatory overtime + Employee referral incentive program + State of the art equipment, unlimited CEU’s and supportive team approach **Pre-Service Specialist** **Highlights:** + Full-time, 1st shift + Day 1 benefits – medical, dental, vision, PTO, and 403B retirement plan + Eligible for Trinity Health’s DailyPay – get paid when you need it + Career advancement opportunities in a supportive and mission-driven environment **About the job:** As a _Pre-Service Specialist_ , you will ensure accurate authorization, benefit verification, and pre-registration of patients for scheduled services at Saint Joseph Health System. Your attention to detail and communication skills will support quality care delivery and smooth billing processes. You will collaborate with providers, insurance payers, and internal departments to confirm authorization and financial clearance while delivering excellent service to patients and their families. **What you will do:** + Verify third-party benefits and secure necessary authorizations + Communicate with patients and physician offices regarding denied services and waivers + Pre-register patients by collecting demographic, clinical, and insurance information + Determine patient financial responsibility and collect payments + Document interactions accurately and coordinate with departments for seamless care **What you will need:** + High school diploma required; some college or healthcare coursework preferred + 3–5 years of experience in a healthcare or insurance setting + Strong knowledge of insurance plans, medical terminology, and billing practices + Excellent customer service and communication skills + Ability to calculate patient costs and interpret payer requirements + CHAA certification preferred **Apply today and join our mission driven team!** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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