At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitlePre-Analytics Team Leader

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentReference Lab Operations-Diagnostics Institute

                      

Job CodeT2826W

                     

ShiftDay/Evening Rotation

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.      

The Pre-Analytics Team Leader is responsible for the department’s courier training program and ensuring that the department adheres to all applicable safety and compliance guidelines. This position is critical to ensuring that new couriers are properly onboarded and trained prior to performing specimen routes on their own. You will serve as the training liaison for our vendor couriers, ensuring that the vendor couriers are receiving the latest updates to our training program and all applicable compliance/safety guidelines (maintaining the same level of service provided by CC couriers). 

A caregiver in this position works day/evening rotation, from 8:00am – 5:00pm.  

A caregiver who excels in this role will:  

Lead local work group in daily operations including staffing, service levels, quality and safety. 

Participate in hiring process as well as input on employee performance, including corrective actions and evaluations. 

Investigate and resolve routine operational problems and patient issues. 

Escalate complex problems to Supervisor/Manager. 

Drive local root cause analysis and implementation of improvements and counter measures. 

Provide response to local quality concerns and inform critical issues to senior management. 

Drive front line employee engagement and recognition. 

Facilitate development for lead techs. 

Lead and provide Talent Management for team leaders. 

Oversee onboarding and training of all employees. 

Order and maintain adequate supplies. 

Other duties as assigned. 

Minimum qualifications for the ideal future caregiver include:  

Associate’s Degree and three years of Laboratory experience  

OR High School Diploma/GED and five years of experience 

Preferred qualifications for the ideal future caregiver include:  

Bachelor's Degree in Business Administration, Healthcare Administration or a related field 

3 years of Logistics or driving experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to communicate and exchange accurate information

Ability to travel throughout the hospital system and, in some locations, off-site.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities