**Thank you for considering a career at Roper St. Francis Healthcare!** **Scheduled Weekly Hours:** 40 **Work Shift:** Days (United States of America) **Address: 615 Wesley Drive, Ste 300, Charleston, SC 29407** **Schedule: M-F, Salaried, Clinic Hours 8:00 AM - 5:00 PM** **Reports to:** Practice Manager **\# of Direct Reports: 5+** **Primary Function/General Purpose of Position** : The Practice Supervisor will assist with overseeing the overall functioning of the practice including management of staff, workflow development, financial performance, provider and staff engagement. The position will support the Practice Administrator as it relates to revenue integrity, employee engagement, building customer relations and customer satisfaction outcomes. The results of this position will be measured by compliance to standards with focus on volume, customer service initiatives, productivity, patient satisfaction scores, results of JC tracers, and employee engagement scores. **Essential Job Functions** + Performs patient care tasks ensuring accurate, safe, professional care + Handles all administrative functions related to assigned areas. Accomplish assignments while meeting work quality, quantity, and timeliness expectations + Assists other members of the team as needed, providing patient care where skilled or certified to assist or assisting clerical staff when the work demands. + Responds actively and effectively with sensitivity to the needs of internal/external customers while portraying a positive and professional image. + Supports and promotes practice in efforts in meeting established projects and goals. + Adheres to hospital, network and practice safety and compliance policies and procedures and demonstrates flexibility in job duties as needed This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. **Licensing/Certification** BLS Basic Life Support – American Heart Association (required within 90 days of hire) **Education** High school diploma (required) Coursework in medical terminology and healthcare office (preferred) **Work Experience** 3 years of recent experience in healthcare with at least one year being in an administrative setting (required) 1 year of supervisory experience (required) **Training** N/A **Language** N/A **Patient Population** Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​ Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) x Not applicable to this position **Working Conditions** x Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May be exposed to high noise levels and bright lights. May be exposed to physical altercations and verbal abuse. May be exposed to limited hazardous substances or body fluids.* May be required to use physical restraints. May be exposed to human blood and other potentially infectious materials.* May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. x May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone. ____ Other: ____ Not applicable to this position _* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control._ **Physical Requirements** **Physical Demands** Frequency 0% 1-33% 34-66% 67-100% Lifting/ Carrying (0-50 lbs.) x Lifting/ Carrying (50-100 lbs.) x Push/ Pull (0-50 lbs.) x Push/ Pull (50-100 lbs.) x Stoop, Kneel x Crawling x Climbing x Balance x Bending x **Work Position** Frequency 0% 1-33% 34-66% 67-100% Sitting x Walking x Standing x **Additional Physical Requirements/Hazards** **Physical Requirements** Manual dexterity (eye/hand coordination) x Perform shift work Maneuver weight of patients x Hear alarms/telephone/audio recordings Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity – far Acuity – near ____ Not applicable to this position **Hazards** Depth perception Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Exposure to potential electrical shock Exposure to x ray/electromagnetic energy Exposure to high pitched noises Gaseous risk exposure Other: _x___ Not applicable to this position **Skills** Active Listening Critical Thinking Verbal and Written Communication Monitoring Judgment and Decision Making Operation Monitoring Time Management Customer Service Problem solving Medical Terminology Office Machine Operation Supervision Coordination Teamwork Ability to train staff Roper St. Francis Healthcare is an equal opportunity employer. As a Roper St. Francis Healthcare (https://careers.rsfh.com/us/en/life-at-roper-st-francis-healthcare?utm\_source=job\_description) teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, and short- and long-term disability + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ **Department:** Moreland Internal Medicine - RSFPP - Primary Care _It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _recruitment@RSFH.com_ _._