Description The Center Manager plays a key leadership role in the daily operations and coordination of multidisciplinary clinic services at the site level. Reporting to the Center Director, this position supports Center supervisors and oversees a broad range of ancillary and administrative staff, to help ensure efficient patient flow, exceptional customer service, and high-quality care delivery. The Center Manager serves as the go-to operational leader on the clinic floor and provides critical backup for Center Supervisors and daily clinic operations when needed. Essential Functions: • In support of the Center Director, provide day-to-day operational oversight and support to center supervisors and ancillary support staff. • Supervise non-provider ancillary staff, including but not limited to: o Case Managers, Community Health Workers, Triage Assistants, Patient Advocates, Referrals and Medical Records Staff, Health Educators/Population Health Specialists, etc. • Serve as backup for Center Supervisor(s) during absences or as delegated by the Center Director. • Lead or support daily clinic huddles in partnership with leadership and clinical staff. • Work closely with the Center Director and Center Supervisors to create and maintain weekly and monthly care team schedules while ensuring consistency in provider patient templates. • Collaborate with subject matter expert Managers to maintain accountability for ancillary staff and ensure department/program deliverables are met. • Back-up for approving time-off requests and punch corrections in coordination with site leadership. • Play an active role in the onboarding and orientation process for new team members. • Monitor and support supervisors in active, real-time staff management to ensure optimal workflow and staff accountability. • Support supervisors who are first responders for in-the-moment patient grievances and escalate as necessary. • Assist with front desk and clinic floor coordination to ensure seamless patient flow between front and back office. • Serve as the main point of operational contact for lab-related coordination and escalation. • Ensure a culture of accountability, teamwork, courtesy, and exceptional customer service is upheld throughout the site. • Complete other tasks as assigned to support overall clinic management and efficiency of services. Additional Skills & Qualifications • Detail oriented with strong organizational, administrative, and problem-solving skills. • Be flexible with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. • Ability to prioritize tasks and complete assignments in a timely manner. • Ability to effectively present information to others. • Ability to work independently and comfortable asking for help and support. • Excellent interpersonal skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. • Comfortable with numbers and performing basic math calculations. Experience Level Expert Level #westpriority25 Pay and Benefits The pay range for this position is $40.86 - $43.26/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Berkeley,CA. Application Deadline This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.