The Practice Manager is responsible to manage, provide guidance and direct the daily workflow of the Patient Coordinator and supports the operations of Dental Clinic in support of patient care activities at Boston University School of Dental Medicine (BUSDM). The Practice Manager must be able to effectively mentor the staff, provide cross training and support a team centered environment, as well as implement changes necessary to the growth of our business operations. The Practice Manager is responsible for developing and managing an environment that fosters teamwork among the staff and faculty while providing excellent customer service to our patients and students. This includes but is not limited to interacting with all staff and faculty employees on various operational matters while assisting with the development and implementation of the annual goals.