Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of solutions to provide operational efficiency using the Microsoft Power Platform. 

The role will support the needs of Professional Services and student-facing teams by delivering practical, value-driven automation that enhances operational efficiency, service quality and user experience. 

The role will work closely with business stakeholders to co-design Power Platform based solutions, define requirements, and translate these into robust, scalable implementations. 

This includes building workflows using Power Automate and integrating with other APIs or Microsoft tools to meet specific operational challenges across various professional services teams. 

Additional responsibilities include supporting testing, providing expert advice regarding the Power Platform and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims.

 

 

Key Tasks

 

Working with stakeholders to understand business processes and identify opportunities for automation and efficiency improvement.

 

Translating business requirements into clear functional and technical designs.  

 

Designing and implementing automation solutions using the Microsoft Power Platform, with a particular focus on Power Automate.

 

Building scalable workflows that integrate with Microsoft 365, SharePoint, Dynamics, and other internal or external systems using APIs and connectors.

 

Supporting testing activities to ensure solutions meet functional requirements and quality expectations.

 

Acting as a subject matter expert for the Microsoft Power Platform and advising on best practice 

 

Undertaking such other duties within the scope of the post as may be requested by the line manager.

 

Creating reusable Power Platform documentation and components such as playbooks and blueprints.