At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a **Field Service Technician** to join our team in **Eugene, OR** . **Field Service Technician -IT Support** **Location: Eugene, OR** **Pay Rate: $24.96 per hour** **Start Date: 8/4/2025** **Shift: M-F 8:00-4:30 pm (with some flexibility)** **Employment Type: Long Term Contract /Not a Direct Hire** **Role Responsibilities** Worker will assist in running service calls and installing computer and printer hardware in retail stores. Some drive times may be several hours in each direction. Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status and downtime procedures . Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems. + Individuals are responsible to repair, stage, configure and QA IT hardware to stores and field service technicians.This position will also refurbish, and QA returned store hardware equipment. + Constant walking and standing. + Problem solving and decision-making skills + Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance. + Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. **Required Skills/Experience** + 2 years IT hardware installation experience and previous hardware repair experience. + Must have a valid driver's license and reliable transportation to drive themselves between locations. + Motor Vehicle Report will be pulled during the background screening process. + Have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills. + Basic troubleshooting and problem-solving skillsWorking knowledge of Microsoft Outlook, Word, and Excel. **Education:** 2-year Technical School, technical certifications (ex. CompTIA A+), and/or technical experience. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.