Portfolio Servicing Manager III Commercial Banking Spokane, Washington NA, California NA, Idaho NA, Oregon **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better. **About the Role:** Monitor, manage, and/or underwrite an assigned portfolio of Commercial Real Estate loans and relationships. Collaborates and teams with Commercial Banking frontline to manage customer and portfolio, as well as has direct interaction with customers on a regular basis. + Responsible for the management of assigned commercial real estate loanswhich includescollaboration with frontline as well as direct interface with customers to perform any of the following:negotiate renewals, modifications, restructures,workouts, annual loan reviews, annual covenant compliance checks;includingcompilation of financial documentation,credit analysis and underwritingas applicable to each action. + Responsible for effective analysis, assessment, and assignment of risk ratings, including preparation of related documentation and/or credit actions as required. + Works with thecustomerto develop an action plan to get the loan back to a pass credit status on adversely risk rated loans. + Manages matured loan exits as assigned, insured loss claims and/or other problem loan types including transfers to Special Assets. + Ensures payments, property taxes and insurance on the collateral are kept current.Negotiates and documents action plans relative to past due payments, taxes and expired insurance. + Oversees the collection of the required financial information from the borrowers/guarantors in a timely manner. + Ensures that the financial information is analyzed utilizing the Bank’s methodology. + Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. + Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. + Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. + May be asked to coach, mentor, or train others and teach coursework as subject matter expert. + Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. + Takes personal initiative and is a positive example for others to emulate. + Embraces our vision to become “Business Bank of Choice” + May perform other duties as assigned. **About** **You:** + Bachelor’s degree in Finance, Accounting or other related field, or equivalent experience(Required) + 7-10of relevant commercial real estate portfolio management and underwriting experience. Significant experience successfully managing the most complex and valuable customers.(Required) + Advanced portfolio management abilities, analytical and problem-solving skills, and credit and credit quality skills, including commercial collection and workout. + Advanced credit analysis and commercial underwriting skills, including accounting, financial statement and cash flow analysis experience. + Advanced knowledge of commercial lending policies, procedures, practices and documentation. + Excellent written and verbal communication and presentation skills. + Extremely strong attention to detail. + Strong ability to work effectively with individuals and groups across the company to manage customer relationships. + Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. + May act as a subject matter expert and/or mentor/direct other junior members of the team. + Ability to train and present to small and large audiences or has the interest in learning to train and present. + . **Job Location(s):** Ability to work fully onsite at posted location(s). 111 N Wall St Building Spokane WA 99201 **Travel Type:** Occasional **Our** **Benefits:** We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $.53,608.00 - $95,000.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to** **Diversity:** Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: **[email protected]** . **To Staffing and Recruiting Agencies:** Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submitprofiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.