Job Title: Portfolio Operations Analyst Location: Vienna, VA Type: Contract Contractor Work Model: Hybrid Our client is seeking a Portfolio Operations Analyst to support the implementation of Lean Portfolio & Product Management practices within Information Security. This role is ideal for someone who has supported portfolio operations from the ground up, not just maintained them. The analyst will help define and test how epics, features, and stories connect across layers, bridge gaps in tooling and governance, and lay the foundation for a sustainable Portfolio & Product Operations capability. Model Building & Pilot Enablement · Stand up and refine the single-funnel backlog from intake to delivery. · Define how portfolio epics decompose into features and stories. · Identify and bridge gaps in ?ow, tooling, and governance. · Support and document pilot governance events, discovery labs, and PI planning sessions. Tooling & Traceability · Establish traceability across ServiceNow, Azure DevOps, and Apptio. · Stand up initial records and tagging for cost tracking and reporting. · Propose scalable solutions for integration and automation. Metrics & Reporting · Define and trial practical measures for value, ?ow, and outcomes. · Build starter dashboards and reporting views (manual or automated). · Refine metrics based on pilot learnings. Audit & Documentation · Maintain audit artifacts including role rosters, decision logs, trace maps, and outcome registers. · Partner with risk and compliance teams to embed audit readiness. Path to Sustainable Operations · Shape templates, standards, and repeatable processes for backlog management, governance, and reporting. · Transition manual practices into sustainable operating routines. · Contribute to playbooks, roadmaps and improvement recommendations for future scaling. Requirements · 5+ years in lean portfolio management, product operations or product management, or program management. · Proven experience implementing or maturing LPM/SAFe/Disciplined Agile models. · Hands-on use of ServiceNow, Azure DevOps, and Apptio (or equivalents). · Strong communication and problem-solving skills. · Background in security, risk, or technology portfolios preferred. NOTE: This is not a reporting or support role. We need a builder, someone who has lived through the stand-up of portfolio operations and can contribute ideas, shape processes, and execute hands-on work. The ideal candidate thrives in pilot environments, is comfortable with ambiguity, and is ready to help shape a repeatable and scalable portfolio operations model. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- #DI- Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.