Portfolio Management Manager Job ID 246480 Posted 05-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Capital Markets, Property Management, Transaction Management Location(s) New York - New York - United States of America **About the role** Responsible for overall management of the servicing of multiple portfolios of commercial mortgage loans using fundamental concepts, practices and procedures associated with commercial real estate finance. This job is part of the Portfolio Management job function. They are responsible for managing portfolios for a large global technology company within a specific region. Some travel may be required within the NY, NJ and CT markets. **What you’ll do** + Responsible for monitoring the performance of assigned loan portfolios. + Serve as a primary contact and as an intermediary between master servicers, special servicers, commercial lenders, rating agencies and borrowers. + Provide overall customer service to lenders and borrowers. + Review and prepare recommendations for lender consent items such as leases, loan assumptions and numerous other real estate related issues. + Review and interpret loan documents and monitor compliance with loan servicing agreements. + Manage and review monthly Watch list reports and any other lender specific reporting requirements. + Participate in conference calls with lenders directing certificate holders and/or special servicers updating them on Watch list loans and other specific investor requests. + Guide employees in a formal supervisory role. Coordinate the training and development of staff. Conduct performance evaluations and mentor. Lead all aspects of the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. **What you’ll need** + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bachelor's degree from a four-year college or university and 5 years industry experience; or 7-to-10 years related experience; or equivalent combination of education and experience. Knowledge of the commercial loan servicing industry. + Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. + Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. + Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. + Proficient in Microsoft Suite Products including: Word, Excel, Power Point and Outlook. Experienced in using loan servicing database system (McCracken Strategy preferred). + Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and timelines. Responsible for setting work unit and/or project timelines. Errors in judgment may cause short-term impact to department. · Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE?** When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Portfolio Management Manager position is $110,000 annually and the maximum salary for the Portfolio Management Manager position is $150,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)