Work Flexibility: Remote or Hybrid or Onsite

The Portfolio Administrator is responsible for managing their region of Flex Financial agreements, including escalations, delinquency resolution, auditing and booking agreements, and management of internal and external customer interactions. The Analyst plays a key role in maintaining portfolio health by monitoring performance, addressing issues, and identifying opportunities for process improvement. This position is also responsible for clearly communicating portfolio health and trends to management. 

What you will do:

Provide financing options that help customers acquire Stryker products, supporting better access to healthcare solutions.Collaborate with internal functional groups, Stryker sales teams, external lending partners, and third-party billing agent (Great America).Maintain and manage a healthy portfolio of agreements by:Hosting monthly meetings with lenders and Great America.Managing and resolving escalated portfolio issues.Handling high email volume efficiently and professionally.Investigating payment transactions and misapplied payments.Perform account reconciliationsAudit and book financing agreements for billing and collection by Great America, including review of financing documents, pricing and booking files, Data accuracy, with troubleshooting as neededPartner with sales teams, lending partners, and customers to resolve delinquencies and past-due agreements.Resolve conflicts and address escalated customer or partner issues.Understanding of the full lease lifecycle

What you need:

Required:

Bachelor’s degree; preferrably in Accounting, Finance, Business, or related field.Experience in general accounting, reconciliation, finance, or related roles.

Preferred:

Experience with Microsoft Office, Oracle, Salesforce.com, SAP, or Model N.General accounting knowledge.Understanding of lease lifecycle management.Proficiency in Microsoft Excel.

$58,700 - $106,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.