BallenIsles Country Club is excited to announce an exceptional full-time Pool Attendant career opportunity. Qualified candidates will thrive in a hospitality-focused environment and be highly committed to providing superior service.
Responsibilities include, but are not limited to:
· Observes and patrols pool and enforces safety regulations.
· Provide excellent service consistent with the Country Club standards operating procedures and brand attributes.
· Greet all Members upon arrival, distribute towels, offer assistance with seating, and delivering consistent Member service, exceeding Member expectations, and providing all other supporting services.
· Knowledgeable of club facilities and services to answer guest inquiries.
· Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
· Ensure the pool deck is swept and watered down and that all furniture is in the correct place most of the time.
· Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
· Work closely with other departments that are essential to ensuring a positive Member experience.
· Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
· Wash, dry and fold pool towels as needed.
· Assist in Locker Room Facilities .
· Replenish shower and vanity items as needed, ensuring nothing goes beyond less than half full
· Assist with monthly product inventory.
· Report any maintenance issues or repairs to supervisor and necessary department, ensure timely follow up.
· During said lap swimming times ensure lap lanes are installed and retracted as per hours listed.
· Ensure facilities are kept clean and tidy throughout the day.
· Assist in other areas/departments as and when needed.
Requirements:
Must be able to work a flexible work schedule to include weekends and holidays.
Must have previous customer service experience.
Must have excellent communication and interpersonal skills.
Hospitality experience is preferred.
Ability to work in fast-paced environment with desire to exceed member service expectations.
Ability to lift 50 lbs. regularly and work outdoors in various climates.
AED/CPR certification is helpful.
NON-TIPPING PROPERTY.
DFWP/EOE