Description We are looking for a dedicated Policy Service Specialist to support our life insurance and annuity operations in Las Vegas, Nevada. In this long-term contract role, you will be responsible for delivering exceptional client service, ensuring accurate administrative processes, and maintaining strong communication with both customers and carriers. This position offers the opportunity to work in a collaborative environment where attention to detail and adaptability are highly valued. Responsibilities: • Provide timely updates to clients regarding the progress of their applications and promptly follow up with carriers within established timeframes. • Review incoming leads and application details for accuracy while ensuring all administrative tasks are completed efficiently. • Collaborate with team members on special projects or initiatives, adapting to changing priorities as needed. • Utilize Microsoft Office tools, including Outlook, Word, and Excel, to manage client information, generate reports, and monitor progress. • Address client inquiries with care and understanding, offering solutions and resolving issues effectively. • Process and update records with exceptional attention to detail, ensuring information accuracy. • Represent the company’s values through consistent and thoughtful communication. • Support the team by maintaining flexibility and contributing to a variety of tasks as assigned. • Stay proactive in identifying opportunities for process improvement and enhanced client service. Requirements • Proficiency in Microsoft Outlook, Word, and Excel, with experience in CRM systems being a plus. • Strong written and verbal communication skills; bilingual candidates are encouraged to apply. • Ability to quickly learn new processes and adapt to shifting priorities. • Detail-oriented mindset with the capacity to maintain focus and accuracy under pressure. • Goal-oriented approach to personal and growth development, demonstrating a proactive attitude. • Flexibility to participate in special projects and contribute to evolving team needs. • Proven ability to deliver exceptional customer service and build client relationships. • Experience in the insurance industry or a related field is preferred but not required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .