Pune, IND
17 days ago
PLM Support Engineer
[[title]] - [[cust3]] - [[filter4]], [[filter1]] **Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.** Sulzer is looking for a PLM Support Engineer for Siemens Teamcenter to join our global Engineering Applications team. Your primary role will be to manage Incidents and Service Requests (L2, L3). **Your main tasks and responsibilities:** + Teamcenter PLM and CAD applications support (L2, L3): Incidents and Service Requests using Service Now portal based on ITIL process. + User access management: create and maintain accounts in Teamcenter PLM. + Projects: Support PLM and CAD implementation projects in testing and validation activities on new software implementations, upgrades, enhancements and bug fixes. + Problems management: Resolve incidents and drive root cause analysis and problem management to permanently resolve issues. + Seize opportunities: Identify critical issues and take responsibility for successful resolution of issues. **To succeed in this role, you will need:** + Bachelors in Computer Science/Information Systems/ Information Technology with 2-4 years of total work experience. + Good knowledge of Teamcenter basic modules, RAC, AWC, T4S, dispatcher. + Certification in ITIL. Azure DevOps is a plus. + Pro-active, accountable and solution-oriented attitude, Team oriented, with ability to act independently & good Communication skills. Our office is located in Kharadi, Pune **Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.** We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. ​
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