PLM Support Engineer
Sulzer Pumps US Inc.
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**Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**
Sulzer is looking for a PLM Support Engineer for Siemens Teamcenter to join our global Engineering Applications team. Your primary role will be to manage Incidents and Service Requests (L2, L3).
**Your main tasks and responsibilities:**
+ Teamcenter PLM and CAD applications support (L2, L3): Incidents and Service Requests using Service Now portal based on ITIL process.
+ User access management: create and maintain accounts in Teamcenter PLM.
+ Projects: Support PLM and CAD implementation projects in testing and validation activities on new software implementations, upgrades, enhancements and bug fixes.
+ Problems management: Resolve incidents and drive root cause analysis and problem management to permanently resolve issues.
+ Seize opportunities: Identify critical issues and take responsibility for successful resolution of issues.
**To succeed in this role, you will need:**
+ Bachelors in Computer Science/Information Systems/ Information Technology with 2-4 years of total work experience.
+ Good knowledge of Teamcenter basic modules, RAC, AWC, T4S, dispatcher.
+ Certification in ITIL. Azure DevOps is a plus.
+ Pro-active, accountable and solution-oriented attitude, Team oriented, with ability to act independently & good Communication skills.
Our office is located in Kharadi, Pune
**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
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