Job Description A client of Insight Global's is looking for a Platform Support Technician to join their team. The ideal person for this role has general knowledge of computers, systems admin work, general understanding of the inner working of computers. This person will be responsible for helping ensure tickets are being assigned properly, escalating them as needed, and resolved quickly as the companies Tier 1/2 support. In this environment there are shifting priorities on a regular basis so that ability to adapt quickly is imperative. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Bachelors degree in an IT related degree  • 3+ years of general experience in IT  • GCP or Azure experience  • CI/CD pipeline experience troubleshooting and tweaking pipelines Ability to be adaptable as priorities change & time manage • Jira  • AWS  • Shell Scripting