The CTS Enterprise Analytics Services (EAS) organization is actively recruiting for a strong Platform Engineer to work on a broad spectrum of engineering initiatives. EAS organization is driving enterprise-wide strategy of engineering and managing best in class data and analytics services including Big Data platforms, Spark services, AI & ML services, etc. The role requires a thought leader who can perform hands on work in partnership with key stakeholders, architects, engineers, data scientist and devops teams to engineer and deliver highly resilient solutions. Responsibilities: + Assess the current landscape and book of work, and partner with various teams to identify key areas for infrastructure automations, configuration management, monitoring, alerting, etc. + Continuously work on designing and improving processes of detecting and responding to production service outages and build preventive solutions. + Act as the subject matter expert in Site Reliability Engineering to help drive engineering vision set by EAS stakeholders. + Produce availability and performance metrics for services and deliver processes to improve on major KPIs. + Operationalize highly available services deployed across multi-region and multi-data center environments. + Handle outages, perform root cause analysis, and provide architectural and engineering recommendations. + Build internal knowledge base to educate partners and support teams. Skills: + Proven track record of system design experience with highly available platforms and services supporting various types of workloads. + Experience in designing fail-over processes and solutions. + Strong scripting skills – shell scripts, Python, Perl, etc. + Experience with virtualization, containerization, and cloud technologies – Docker, Kubernetes and Cloud Service Providers e.g. GCP, AWS, etc. + Analytical thinker able to assess various aspects to methodically arrive at a solution. + Hands on experience in gathering performance metrics, troubleshooting, tuning, monitoring, etc. + Experience with monitoring and logging solutions and frameworks e.g. OTEL, Grafana, Prometheus, Kibana, Splunk, etc. + Hands on work on installing, configuring and troubleshooting Linux based environments. + Experience in IaC and CI/CD tooling e.g. Terraform, Jenkins, Harness, etc. + Strong knowledge of configuration management tools e.g. Ansible and/or Chef. + Familiarity with GPU management in virtualized enterprise environments. + Good understanding of security concepts and best practices. + Excellent written and verbal communication skills. + Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products. + Ability to work in a matrixed environment and follow procedures, processes and policies. + Experience managing vendor interactions for troubleshooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements. Self-starter who works with minimal supervision and can work in a team of diverse skills and geographies. Skills: + Proven track record of designing and supporting highly available platforms and services supporting various types of workloads. + Experience in designing fail-over processes and solutions. + Strong scripting skills – shell scripts, Python, Perl, etc. + Experience with virtualization, containerization, and cloud service providers – VMware, Docker, Kubernetes, AWS, GCP, etc. + Analytical thinker able to assess various aspects of a work item to methodically arrive at a solution. + Individual with hands on experience in gathering performance metrics, troubleshooting, tuning, monitoring, etc. + Hands on work on installing, configuring and troubleshooting Linux based environments. + Expertise with infrastructure automation, build, and deployment technologies for IaC and CI/CD e.g. Terraform, Ansible, Harness, ArgoCD, etc. + Good understanding of security concepts and best practices. + Strong experience with logging, monitoring, tracing, and visualization stacks e.g. ELK, Splunk, Grafana, etc. + Excellent written and verbal communication skills.  + Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products.  + Experience managing vendor interactions for troubleshooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements.  + Self-starter who works with minimal supervision and is able to work in a team of diverse skills and geographies.  ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Systems & Engineering ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. 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