Overview:

The Picnics and Special Events Area Manager is responsible for directly managing operations within a defined region of the park. The Picnics and Special Events Area Manager must direct proper guest service, food quality, outlet sanitation, labor cost productivity, performance documentation, revenues and area revenue per caps, inventory control and cash control.

Responsibilities:Oversee daily operations of multiple catering locations or venues to ensure consistent quality, efficiency, and guest satisfactionLead, train, and supervise catering supervisors, leads, and front-line team members, fostering a positive and productive work environmentCoordinate staffing schedules and labor plans to meet business needs while maintaining labor cost targetsEnsure all food and beverage offerings meet company standards for presentation, temperature, and qualityCollaborate with culinary and events teams to execute large-scale catered functions, VIP events, and seasonal activationsMonitor inventory levels, manage ordering, and control waste to meet food cost goalsMaintain compliance with health, safety, and sanitation regulations, including internal audits and health department standardsProvide hands-on support during peak service times, ensuring smooth operations and timely serviceConduct regular walkthroughs and inspections to uphold cleanliness, safety, and guest-ready standards alwaysAddress guest concerns promptly and professionally, ensuring positive experiences and resolution of issuesWork closely with other departments (e.g., culinary, events, facilities, HR) to coordinate logistics and support overall business successChampion company culture, values, and service standards throughout all catering operationOther duties may be assigned
Qualifications:Have a minimum of 3–5 years of experience in Food and Beverage or Catering management, with a proven track record of overseeing multiple locations or high-volume operations. Must have basic computer skills, Microsoft Word, Excel, Outlook, POS Systems, and AS400 Required.Proven experience in accomplishing financial objectives through forecasting, scheduling, and analyzing variances.Ability to work nights, weekends and holiday periods to meet business needs.Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.Certifications: Driver's License and ServSafe Alcohol