Position Summary

When you believe that what you do matters, it's more than a job. In the Office of Security, we believe protecting our people, clients, and facilities is the most meaningful thing we do. As the Risk Intelligence and Case Management Platform Administrator, you will manage and maintain the Office of Security's Ontic security platform, ensuring its optimal performance and reliability. Additionally, you will research and analyze data to identify potential physical security threats, provide actionable insights, and develop strategies to mitigate risks. Risk intelligence at Deloitte protects people, assets, and business continuity—a tangible, high-impact responsibility. And you will be joining a team of innovative, experienced individuals passionate about their work.

Work you'll do

The physical security platform administrator is responsible for administering, configuring, and maintaining Deloitte’s Ontic Systems Incident, Investigations, and Case Management software. This role ensures the system operates efficiently, meets the organization's needs, and supports the security, investigative, and other stakeholder teams in their daily operations.The role will also assist in monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats to our professionals and our organization. The core of this role is analyzing risk data, overseeing protective intelligence, and ensuring the platform effectively supports physical security investigations.

We are seeking candidates with intelligence experience, especially in risk and protective intelligence. Applicants must know OSINT investigative techniques, corporate physical security protocols, risk management, threat assessment, and the intelligence cycle. The role requires handling confidential information, working independently in a fast-paced environment, managing multiple tasks simultaneously, and maintaining a sense of urgency. Candidates should possess strong analytical and communication skills and be proficient with web-based tools and social media platforms.

In this role, you will:

Oversee the day-to-day operations of the Incident, Investigations, and Case Management software platformEnsure system availability, performance, and securityConfigure and customize the software to meet organizational requirementsDevelop and implement dashboards, workflows, forms, templates and reports within the systemManage user roles, permissions, and access controlsProvide technical support to end-users, resolving issues and answering queriesConduct training sessions for new users and ongoing training for existing usersCreate and maintain user documentation and training materialsSupport the security and investigative teams in managing incidents, investigations, and casesEnsure accurate and timely entry of data into the systemMonitor and track the progress of incidents and cases, ensuring they are resolved efficientlyCreate monthly metrics reporting to leadership and respond to ad hoc requests for information or reportsStay updated with the latest features and updates from Ontic SystemsIdentify opportunities for system enhancements and process improvementsImplement best practices for system usage and data managementImplement and follow security protocols to protect sensitive information from unauthorized accessCreate, monitor, and assess risk and protective intelligence feeds and reportsAssist in monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats. Also, assist Physical Threat and Risk Intelligence specialists with the following, as time permits:Collect and analyze data to identify potential security threats and use analytical tools and techniques to detect patterns and anomalies.Develop and deliver risk intelligence reports and briefingsResearch, assess, and acquire publicly available information in response to intelligence gapsConduct persons of interest (POI) investigations to evaluate the credibility and severity of identified threats to executives and at-risk personnelConduct the overall assessment of potential physical security threats and risks to personnel, assets, and operations.Work as part of a team to prepare and disseminate intelligence briefings and reports for senior management and relevant stakeholdersPerform other job-related duties as assigned

The successful candidate will possess:

Strong knowledge of the Ontic Systems Incident, Investigations, and Case Management software platformStrong analytical and troubleshooting skills. Ability to diagnose and resolve technical issues efficiently.Ability to solve complex problems and deal with a variety of variables while meeting quality requirements and maintaining a sense of urgencyAbility to work in a high-pressure environment and manage multiple tasks and projects simultaneouslyAbility to handle confidential and sensitive information with the utmost discretion and integrityExcellent verbal and written communication skills; ability to explain technical concepts to non-technical usersStrong organizational skills and attention to detailStrong customer service orientationAbility to work collaboratively with cross-functional teamsStrong ability to work independently and as part of a small and growing teamAbility to work outside regular business hours, including nights, weekends, holidays, etc.

Qualifications

Required:

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future5+ years of related system administration experience5+ years conducting risk/protective intelligence analysis is also desirableBachelor's degree requiredExperience in Law Enforcement, Criminal Justice, Intelligence Studies, Emergency Management, Security Studies, Corporate Security or intelligence-related field is preferredAbility to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serveMust be available for on-call response 24/7 to respond to crises and/or emergenciesThis role requires the candidate to work onsite and will ultimately work within the global Security Operations CenterStrong understanding of IT infrastructure, databases, and system integration

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

Hyperlink: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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