Charlotte, North Carolina, USA
2 days ago
Physical Security Officer I
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary

Are you ready to take on the challenge of ensuring the safety and security of Spectrum’s corporate campuses? If so, joining Spectrum as a Physical Security Officer may be the right fit for you. Physical Security Officers protect lives and property, maintain order, and safeguard Spectrum’s interests with professionalism and courtesy. Responsibilities include maintaining a visible presence, patrolling properties, monitoring cameras and access systems, controlling entry, screening deliveries, and responding to incidents.


How You’ll Make an Impact  

Actively support efforts to enhance the customer experience by conducting daily on-site security operations, including access control, patrols, alarm response, mail screening, critical incident response, and incident investigations. Identify and report security vulnerabilities and safety issues, creating and updating incident reports as necessary. Coordinate and liaise with internal business partners, ensuring seamless communication and collaboration. Adhere to Spectrum’s policies, Integrity Policy, and Code of Conduct when handling sensitive or confidential information. Ensure quality service and adherence to policies and procedures, while maintaining and utilizing team equipment. Become proficient in Spectrum security platforms and technology, conduct required security training and assist with special events and other duties as needed. 

Working Conditions

Walking and standing for significant periods of time, as well as speaking, listening, observing 

How You’ll Make an Impact

Conduct daily on-site security operations, including access control, patrols, alarm response, mail screening, critical incident response, and incident investigations Identify and report security vulnerabilities and safety issues, creating and updating incident reports as necessaryCoordinate and liaise with internal business partners, ensuring seamless communication and collaborationAdhere to Spectrum’s policies, when handling sensitive or confidential informationEnsure quality service while maintaining and utilizing team equipmentBecome proficient in Spectrum security platforms and technology, conduct required security training and assist with special events and other duties as needed

Working Conditions

Walking and standing for significant periods of time, as well as speaking, listening, observingWilling and able to work flexible schedules

What You’ll Bring to Spectrum

Required Qualifications

Education

High school diploma or equivalent

Experience

2+ years of customer service in retail or hospitality sectorMust possess a valid driver’s license and have access to reliable transportationAbility to register with state and local authorities as a security guard  Ability to provide, upon job offer, a DD214 discharge document with discharge status indicated 

Skills

Consistently display a professional and positive attitude  Effective oral and written communication skills  Active listening skills and ability to interact cordially and communicate with the team, internal partners, and the public  Ability to implement processes  Ability to assess and evaluate situations effectively  Ability to identify critical issues quickly and accurately, and employ appropriate measures  Attention to detail  Ability to successfully complete all training required for the position  Ability to use office software/computer skills (Microsoft Office – Word, PowerPoint, Excel) Ability to operate a radio, telephone, and cellular phone with associated applications  Ability to learn Spectrum’s access control systems, guard tour platform, video systems, and other security-related technology

Preferred Qualifications

Education

Security Certification Graduate of a law enforcement training academy

Experience

Prior law enforcement/military/fire service/hospitality/customer service/security operations in a corporate setting

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Corporate-CCL Zip Code: 28217

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