**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position is primarily based in a location within PNC's footprint. Extensive law enforcement experience with a Bachelor’s degree in criminal justice, Security Management, Emergency Management, or related field is preferred, in addition to experience in the military, risk mitigation, or private security management experience with a focus on physical security. You will be assigned a PNC office space at PNC Headquarters in Pittsburgh, PA but occasional travel outside of this area to support the physical security needs of the bank may be required. Qualified candidate must have the ability to be on-call after hours/weekends and will receive calls that may require guidance, investigative support or an in-person response should criminal activity be confirmed. You work with physical and electronic security vendors to ensure our PNC assets are appropriately protected, and equipment is installed where applicable to meet PNC standards. You will be asked to work closely with both facility and construction project managers, and to participate in/ provide input and oversight for projects that impact physical security. Proficient computer and communications skills to be able to write reports, create presentations, provide in-person or remote training to PNC employees, and be able to effectively communicate with PNC Management on the status of cases and/or physical security operations. Key Responsibilities: • Lead and coordinate complex, large-scale physical security investigations involving threats, criminal activity, and other incidents impacting PNC’s operations or employees. • Work closely with federal, state, and local law enforcement agencies, as well as internal security, legal, and risk management teams. • Gather, analyze, and evaluate evidence to support investigative findings and prepare comprehensive reports. • Provide threat assessments and recommend mitigation strategies to protect people, property, and information. • Support emergency response operations during critical incidents. • Train and mentor junior security staff in investigative best practices. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Required Qualifications: • Minimum of 10 years of federal, state or local law enforcement experience with a strong investigative background; experience in physical security or corporate security preferred. • Proven experience managing multi-jurisdictional investigations. • Exceptional analytical, problem-solving, and communication skills. • Ability to maintain the highest levels of discretion, confidentiality and integrity. • Proficient in investigative tools, databases, and technology. • Willingness to travel and work non-standard hours during critical incidents Preferred Qualifications: • Experience in the financial services industry • Familiarity with security technologies and incident management platforms • Background in interagency coordination or public-private partnerships • Knowledge of Access Control Systems • Building Architecture, • Disaster Recovery Planning, • Information/Network Security • Physical Security • Risk Assessments Preferred Skills: • Experience with threat assessment and protective intelligence. • Knowledge of financial crimes investigations and banking security operations. • Demonstrated ability to work effectively in cross-functional teams. Additional Requirements: • Flexibility to be on-call and respond to incidents during off-hours • Occasional travel within the PNC footprint • Must pass a background check and meet security clearance requirements **PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.** **Job Description** + Acts as the subject matter expert of the overall corporate physical security strategy and all physical security programs, policies and procedures within their region. Technologically savvy, analyzes current conditions to identify new areas of risk and performs local or regional assessments of protection risks/exposure. + Offers subject matter expertise surrounding the physical security strategy. Oversees and/or performs site inspections. Ensures adherence to the overall physical security strategy and standards. Develops scalable strategies and procedures to combat areas or risk/exposure including the maintenance and monitoring of access control systems and video surveillance systems. Applies knowledge of all applicable federal, state and local laws relating to security administration. + Maintains established relationships with various areas of law enforcement in service of securing PNC employees, locations and assets, both in response to and in anticipation of threats. Investigates security issues/concerns with local police, employees and any 3rd party. Provides executive protection in limited instances. + Manages assigned relationships which may include overseeing contract terms and ensuring that all service level agreements are met. + Provides direction and guidance to contracted and full- time physical security staff. Consults with branch staff, retail operations managers and major building staff. Develops & facilitates the physical security training. Identifies new and innovative approaches to training of security systems and procedures. + Proactively partners and networks with law enforcement in service of securing PNC employees, locations and assets, both in response to and in anticipation of threats. Manages & directs physical security initiatives and enterprise wide projects, research and assignments related to physical security. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies **Competencies** Data Gathering and Reporting, Effective Communications, Employee Health and Safety, Facilities Management, Group Facilitation, Managing Multiple Priorities, Personnel Security, Premises Security, Security Management **Work Experience** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.