Part time (48 hours biweekly)
8H Flex
Monday - Friday Varied Day/Evening Shifts
Weekend and holiday rotation
Position Function: Under the direction of Clinical Manager(s) and staff therapist(s) or therapy assistant(s), assists in the general operations of the assigned work area. As assigned, may also guide activities of the volunteers and part-time students. Maintains supply inventory and general housekeeping within the department. May assist with clerical duties and patient transportation as directed. May be required to travel between clinical sites to assist in provision of care.
Essential Functions and Responsibilities
Unit Based Essential Functions and Responsibilities
Core Values: Service, Integrity, Compassion
1. Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
2. Maintains confidentiality.
3. Demonstrates dependability, to include attendance and punctuality.
4. Is accountable - takes initiative and ownership of issues.
5. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
6. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
7. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
8. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
9. Represents willingness/enthusiasm to create, embrace and facilitate change.
10. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
11. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
12. Encourages others by providing recognition and support.
Qualifications and Standards
Education: High School graduate required with course work in medical terminology, typing, computer use and nurse attendant training preferred.
Experience: Experience applying customer service behaviors and communication skills required. One year of work experience in direct patient care with Nurses Aide or EMT training or three years of direct patient care experience in an OT or PT department of a health care facility preferred. Must have an understanding of medical terminology, disease entities and treatment, including basic infection control procedures. Typing at a rate of 45 wpm, clerical and computer skills are required.
Certifications/Licensure: CPR required
At WellSpan Health, we are committed to treating all applicants fairly, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.