Job Summary and Responsibilities

Are you a highly organized, caring medical professional with a passion for pediatric health? Do you excel at coordinating complex programs and empowering families to access vital care? Look no further!

We're seeking an exceptional Pediatric Program Coordinator to be the heart of our Partners for Healthy Students program! You'll be the driving force behind seamless operations, ensuring children receive the care they need, from clinic visits to crucial community referrals.

Uses Material Management's Systems for ordering and maintaining clinical and office inventories/supplies. Manages internal program charges and coordinates the reconciliation with Patient Financial Services, Materials Management, and dietary. Manages inventory for clinical and office supplies at appropriate par levelsResponsible for oversight and coordination of the administrative activities of the respective area of responsibility for the Partners for Healthy Students program so that the operation runs efficiently. Provides oversight and guidance to school nurses and school personnel with intake, eligibility, admission and referral processes for the PHS program. Oversees and coordinates patient scheduling with school nurses, parents and school personnel.
Responsible for responding to parent/patient inquiries and community inquiries regarding services and billing. Uses sensitive customer relation skills in managing parent/patient/community inquiries. Coordinates inquiries regarding services and manages customer relations when charges have been mailed in error. Coordinates inquiries regarding services, determining eligibility and scheduling if appropriate and necessary.Facilitates referrals to community agencies if health and/or social issues are identified in clinics. Coordinates linkage with appropriate community resources, including, but not limited to: Kidscare/AHCCCS, Yavapai County Community Health Services, ADHS Immunization Division and ASIIS, YRMC Ancillary Services, Arizona School for
the Deaf and Blind, Lion’s Club, American Academy of Pediatrics’ Medical Services Project, Shriner’s Children’s Hospitals and Clinic, mental health providers, Child Find, Arizona Early Intervention Program and Physician offices for cases requiring referrals. Coordinates all dental services and referrals. Manages all referrals to
appropriate community resources. Coordinates all referral processes following YRMC/HIPAA confidentiality guidelines.Coordinates and integrates all pertinent information. Maintains all medical records in a confidential manner. Manages medical information including scanning. Maintains efficiency in entering and accessing data in the EMR. Maintains appropriate medical record coding according to YRMC standards. Responsible for organization and maintenance of all PHS medical records according to Hospital/ Health Information Management's standards.
Maintains clinical standards of care in recording any follow-up inquiries and appropriately documents in the medical record. Obtains appropriate current medical data (e.g. immunization records) for the delivery of quality health care
Job Requirements
Minimum

Medical assistant obtained within 18 months of hire

Two years of clinical pediatric experience, preferably in a clinic, hospital, or school setting

Experience utilizing reporting and query tools

American Heart Association Basic Life Support for Healthcare Providers

First Aid certification

Valid Arizona Driver's License

Certified Clinical Medical Assistant (CCMA) within 18 months of hireCurrent AZ DPS level one fingerprint clearance card - within 7 days of hire

Certification in school-based vision and hearing screening procedures by the Yavapai County Educational Service Agency within 18 months of hire

Ability to work with children and families across all developmental levels

Ability to care for patients with infectious diseases

Strong office management and multitasking skills

Prioritizes and organizes complex duties and problem solves in a competent, positive, professional and creative manner

Excellent communication, interpersonal and liaison skills and ability to communicate effectively under stressful situations

Demonstrates flexibility, patience, humor and strong stress management skills

Ability to be objective in approach to all patients and families, regardless of socioeconomic background and health condition

Ability to recognize and use medical terminology

Willingness to learn to drive/operate mobile clinic for emergency purposes only

Must have own transportation and automobile insurance

Computer literacy and proficiency in Microsoft Windows

Ability to accurately and efficiently enter and extract data.

Preferred

Experience working in a school setting 

One year of healthcare administrative experience

Licensed Practical Nurse: AZ (LPN:AZ)

Electronic Medical Record (EMR) experience, Cerner strongly preferred

Bilingual in Spanish

Where You'll Work

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work, and enjoy the outdoors.

It is an inviting community with bygone charm and modern amenities.Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.

Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care have earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020), and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and have placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott have to offer! #hellohumankindness

* Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.