At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitlePhlebotomist Technician Clerk

                        

LocationStow

                    

FacilityStow Health and Wellness

                     

DepartmentLab Service Ctr-Cleveland Clinic Akron General

                      

Job CodeAK0575

                     

ShiftDay/Evening/Night/Weekend

                       

Schedule6:30am-5:00pm

                       

Job Summary

                         

Job Details

Serving the needs of Stow and the surrounding communities, Cleveland Clinic Stow Health and Wellness Center provides various specialty services and programs, including Cardiac Rehabilitation, Cancer Care, Sports Medicine and Rheumatology. Here, you can join our family of caregivers dedicated to facilitating an exceptional patient experience while building a meaningful career at one of the most respected healthcare organizations in the world.  

As a Phlebotomist Technician/Clerk, you are the face of the lab. Under the direct supervision of the Coordinator of Phlebotomy Lab Services, you are responsible for performing specimen collection, initial sample preparation, and delivery of specimens in support of laboratory testing services. You will help patients feel calm and comfortable before and during their tests while ensuring an efficient and professional lab experience. In addition to clinical duties, you will perform clerical functions such as assisting with patient registration, scheduling, and collecting necessary information from patients. This role requires the flexibility to float between all APG draw sites, including HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital.

This is a regular PRN position, with caregivers working shifts between 6:30 a.m. – 5:00 p.m. with weekend requirements.

A caregiver who excels in this role will:

Perform specimen collection, initial sample preparation and delivery of specimens. 

Assist with patient registration, address patient concerns and coordinate appointment schedules.  

Collect demographic information from patients, including insurance or payment information. 

Verify patient demographics, test information, sample identification and specimen type. 

Collect biological specimens by venipuncture and micro collection techniques. 

Observe patients for adverse effects and report to the supervisor.  

Prepare samples for testing. 

Identify, accession and transport specimens.  

Answer incoming calls and assist callers.  

Maintain accurate records regarding the collection of data.  

Maintain a clean, neat work area and ensure appropriate levels of inventory.  

Assist in the training and/or orientation of new caregivers.  

Attend in-services, continuing education and training programs and meetings.  

Complete mandatory education and training and maintain certifications and licensure. 

Float to other locations as needed. (HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital)

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED 

One year of experience with specimen collection and laboratory techniques and procedures 

Basic Life Support (BLS) Certification upon or within 90 days of hire

Knowledge of basic office equipment and procedures 

Proficiency in the use of PC software applications

Strong typing, data entry and interpersonal skills  

Ability to travel from site to site as required 

Preferred qualifications for the ideal future caregiver include: 

Graduate of a Medical Assistant Program or a similar formal training program 

Experience with patient registration and insurance billing 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2

Physical Requirements:

Visual acuity and manual dexterity sufficient to operate equipment requiring fine adjustment.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities