At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Bon Secours** **_About Us_** As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Lab Lead** **_–_** **St. Francis Downtown** **Job Summary:** The Lab Lead functions as the department lead and coordinates the daily operations of the lab. They provide leadership and technical expertise to the lab assistants and couriers. In addition, working as the Lab Lead you will ensure that all testing results are reported within the required time frame, assist with safety training, resolves personnel issues, and provide input and documentation for performance reviews. Responsibilities include daily scheduling, data collection, inventory, and troubleshooting sample and customer issues. **Essential Functions:** • Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service. • Performs all duties of phlebotomists and processors as needed. • Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality. • Assists leadership with department needs. • Manages quality assurance documentation of personnel as needed. • Provides oversight for scheduling and timekeeping. • Implements policies and procedures as relates to specific area. • Oversees training and orientation of personnel. • Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area. **Education:** High School Degree or GED (required) Associate Degree, Allied Health Sciences – Phlebotomy with additional coursework (preferred) **Certifications** **:** Phlebotomist Certification required **Experience:** Previous experience in a laboratory setting (preferred) Previous experience in leadership position in customer service environment (preferred) 3 years phlebotomy experience with EKG experience (preferred) **Skills & Abilities:** Ability to provide quality, error-free work in a fast-pasted environment Engage with staff and patients in a professional manner Strong interpersonal communication and organization skills As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com