Job Description
We are seeking a dedicated Pharmacy Technician to join our team. In this role, you will be responsible for effectively communicating about various insurance types, handling documentation, and assisting with pharmacy-related projects. You will manage communications with patients, triage prescriptions, and process pharmacy claims efficiently.
Responsibilities
Recognize and effectively communicate about insurance types and their utilization.Enter all communication and documentation in the Biologics MIS system.Assist with projects, such as yearly reverification.Communicate with patients to gather appropriate insurance information.Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient.Process pharmacy claims appropriately in Biologics MIS.Recognize and understand pharmacy claim responses.Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services.Identify and report adverse events and product complaints to clinicians.Manage and reply to internal written communications and requests via chat or email.Perform other related duties as assigned.Essential Skills
Certified Pharmacy Technician (CPhT) certification is a plus.Must be NC Registered.Strong customer service skills and experience with prior authorizations.1+ years of related experience required.Minimum of an associate degree or equivalent experience with 3+ years of related experience.Additional Skills & Qualifications
Experience in data entry, retail pharmacy, or call center environments.Work Environment
This position is based in an onsite office environment in Cary, NC. Work hours are Monday to Friday, with shifts ranging from 9am to 6pm, 10am to 7pm, or 11am to 8pm EST. The office is closed on weekends and major holidays, providing a professional setting without direct patient contact.
Job Type & Location
This is a Contract to Hire position based out of Cary, North Carolina.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Sep 24, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.