Summary The Cincinnati VA Medical Center is looking for a Pharmacist Informatics Manager to manage data management services, networking, and the electronic health record for Pharmacy. The position is located at the main Cincinnati VAMC, but work encompasses management of pharmacy services at any of the CBOCs and/or off-site divisions as applicable. Responsibilities The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division. Duties: Program Management: 1.Provides administrative, technical, analytical, and automated data processing (ADP) support to Pharmacy Service. Coordinates, interfaces and manages all pharmacy information systems. 2. Manages electronic health record (EHR) related troubleshooting and supports pharmacy personnel with EHR problem resolution. 3. Serves as a liaison between Pharmacy and VISN/National VA Pharmacy Council and OEHRM/OFC for the purposes of coordinating and sustaining FEHR/Oracle Health Cerner implementation. 4. Serves as a liaison between Pharmacy and OI&T, Clinical Informatics, Biomedical Engineering and ADP coordinators from other services. Represents Pharmacy Service on committees and workgroups as assigned (e.g., BCMA, informatics, root cause analysis, etc.). 5. Serves as the coordinator for the implementation and verification of new packages, program development, enhancement, troubleshooting, and problem prevention related to Pharmacy Service. Serves as the liaison to other services on issues related to all pharmacy packages. 6. Makes configuration changes to hardware and software to meet evolving and complex computerized initiatives (EHR, BCMA, Patient interfacing systems, etc.) and Pharmacy Service needs. Serves as the coordinator to ensure that systems are fully integrated, resources are utilized effectively and efficiently. 7. Manages FEHR/Oracle Health Cerner tickets and change request entries for Pharmacy Service as per Enterprise/national, VISN/regional and local guidance. 8. Serves as a member on local and VISN informatics groups, and National pharmacy informatics as applicable. 9. As requested by supervisory staff, works in concert with appropriate personnel with OI&T or Informatics staff to develop EHR solutions to operational problems. When the desired functionality is beyond the jurisdiction of local expertise, initiates the appropriate reports to request functionality at the national level. 10. Assists in drug file management at the facility level in collaboration with the national drug file team. Actively manages the EHR ordering capabilities (ex. flex on/off assessment) to guide intuitive, safe, effective, and cost-conscious ordering of pharmaceutical products consistent with the VA National Formulary and national, VISN, and local initiatives. 11. Oversees the OIG inventories for non-controlled substances process and reports local data to national by determined deadlines. 12. Serves as the Pharmacy Service webmaster for SharePoint. 13. Ensuring that procedures are defined (ex. SOP) to assess workflow and standardize the use of medication storage and dispensing equipment to include minimum competency requirements for all personnel who have access to and operate equipment. 14. Assists the automation pharmacy technicians as indicated to troubleshoot automation and hardware problems encountered within the service. Works collaboratively with vendors on installation, troubleshooting and service needs for new and existing information systems software and hardware as well as interfaces. 15. Assists with the coordination, and implementation of individualized plans for managing pharmacy product recalls and shortages in coordination with the Assistant Chief, Clinical Programs and the procurement specialists. 16. Assist in the maintenance and correction of prescription data transmitted to State Prescription Drug Monitoring Program(s). 17. Coordinates ongoing, proactive processes to evaluate and improve safe medication management strategies. 18. Manage or assists with management of data collection, analysis and review of medication safety related events and practices, including JPSR investigations, adverse drug events and medication errors as assigned Assists in ensuring pharmacy department is compliant with VA federal, state and local policies and regulations related to informatics systems, interfaces and applications. 20. Participates in medical center and pharmacy service quality improvement initiatives and assists in development, approval and implementation of policies and procedures that support medication safety. Work Schedule: Monday - Friday, primarily first shift with hours between 7am - 5pm; employee may need to occasionally work some evening shifts for Federal Electronic Health Record transition coverage. Telework: AD HOC only, supervisor's discretion. Virtual: This is not a virtual position. Functional Statement #: 92898-A Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-13 Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Facility Program Manager. Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Develops, organizes, coordinates, and manages single or multiple program areas within the medical facility; this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service; a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc; specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs. Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. b. Expert understanding of regulatory and quality standards for their program area. c. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. d. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. e. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Preferred Experience: VA Informatics Pharmacist Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is 12. The actual grade at which an applicant may be selected for this vacancy is GS13. Physical Requirements: Work is mostly sedentary in nature. Work requires moderate lifting, walking, bending, stooping, standing, pushing, and pulling. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.