Why Mount Carmel?
With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.
We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.
What we offer:
Competitive compensation and benefits packages including medical, dental, and vision coverageRetirement savings account with employer match starting on day oneGenerous paid time off programsEmployee recognition incentive programTuition/professional development reimbursementRelocation assistance (geographic restrictions apply)Discounted tuition and enrollment opportunities' at the Mount Carmel College of NursingWhy Columbus?
The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com!
About the job:
The Patient Financial Specialist Shift Supervisor is directly responsible for supervising all daily operations. This includes but is not limited to, staffing, automated time keeping, data integrity, staff training, staff quality reviews, assist in yearly associates review preparation, and department statistical reports. Ensures all staff levels are appropriate and assists in front line functions when appropriate. This includes but is not limited to filling in as a PFS when staff levels are short.
What you will do:
Monitors the performance of all Support Services associates to ensure productivity and quality levels are appropriate. Identifies any changes needed and provides follow-up and feedback to employees to ensure expected performance levels are met.Provides a high level of customer service and establishes effective working relationships with other departments, physicians, staff, patient and families.Participate in and foster a performance improvement approach that includes both intradepartmental and interdepartmental activitiesPlan, coordinate, implement, and control the Patient Financial Support Services areas to function effectively in a management position in a large hospital environmentWhat we are looking for:
Associate Degree or equivalent combination of years of education and 3 years relevant experience. Bachelors Degree in business or health administration preferred.3 to 5 or more years health care experience in a progressive health care organization focusing on revenue cycle and patient access with three years in a leadershipKnowledge of Hospital Patient Account Procedures--
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.