Key Responsibilities:
 

Collaborate with PRS’ stakeholder groups (Underwriting, Operations, Risk Consulting, Sales, Claims, Marketing) and Product to understand implementation needs and ensure proper communication and training as warranted for new product driven changes.   Identify upfront impact to PRS stakeholder groups of proposed new changes at a state-specific level that may not be recognized by others as having an impact Participate in strategic project prioritization discussions with product leadership, and be available to all Product team members as a resource for guidance on possible impacts when changes are being considered User Acceptance Testing (UAT) planning and execution, which includes identifying key focus areas, test case creation and execution. Partnering with stakeholders on defect prioritization, corrections and signoff.  For larger rollout initiatives, identify any adverse trends post implementation and work with project leads to close any gaps in requirements, communication, training, etc.   Ensure a continuous feedback loop with PRS stakeholder groups to support their understanding of core strategies and make required adjustments following the implementation of a project  Track project implementation needs, issues and solutions for large initiatives

Work seamlessly across PRS departments and influence and guide those outside of direct reporting structure

 

Competencies:
 

Ability to successfully collaborate with all ranges of staff from desk level employees to Senior Leadership (internal candidates preferred) Ability to foster strong relationships and work between and across teams Strong communication both written and verbal and influence skills Proven track record of working independently and as a member of a team Proficient MS Excel and Power Point skills a must

 

Education and Experience:
 

Bachelor of Arts or Science degree Minimum of 5 years of experience in Personal Insurance, ideally with Underwriting, Operations and/or Process workflow experience