Personal Assistant to Director of Operations
Hilton
#### **Personal Assistant \(PA\) to Director of Operations**
**Reports To:** Director of Operations
**Department:** Executive Office
To provide high\-level administrative and operational support to the Director of Operations, ensuring effective coordination of daily activities, smooth communication across operational departments, and efficient follow\-up of strategic and operational initiatives\.
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**Key Responsibilities**
+ Manage the Director of Operations’ daily calendar, meetings, and travel arrangements
+ Coordinate communication between the Director of Operations and operational departments \(Front Office, Housekeeping, F&B, Engineering, etc\.\)
+ Prepare meeting agendas, take minutes, and follow up on action items
+ Support the preparation and consolidation of operational reports \(KPIs, budgets, productivity, guest satisfaction metrics, etc\.\)
+ Handle internal and external correspondence professionally and confidentially
+ Maintain strict confidentiality when dealing with sensitive and strategic information
+ Act as a key point of contact on behalf of the Director of Operations
+ Support cross\-functional projects and ensure timely follow\-up
+ Assist in preparing management presentations and reports
+ Identify opportunities to improve administrative and operational processes
**Required Qualifications & Experience**
+ Bachelor’s degree in a related field
+ Minimum 2 years of experience in an administrative or coordination role \(hospitality experience is a plus\)
+ Excellent command of English and Turkish, both written and spoken
+ Advanced proficiency in MS Office \(especially Excel and PowerPoint\)
+ Strong organizational and time management skills
+ High level of professionalism, discretion, and confidentiality
+ Ability to manage multiple priorities in a fast\-paced environment
+ Strong interpersonal and communication skills
+ Proactive, detail\-oriented, and solution\-focused mindset
**Core Competencies**
+ Planning & Organization
+ Analytical Thinking
+ Problem Solving
+ Stakeholder Management
+ Multitasking
+ Proactive Approach
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Personal Assistant to Director of Operations_
**Location:** _null_
**Requisition ID:** _HOT0C7WF_
**EOE/AA/Disabled/Veterans**
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