JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Performance Manager

The Performance Manager has responsibility for coordinating with our Analytics function, as well as overseeing account technology and performance support programs., This role ensures data-driven insights support all aspects of account service delivery. The client relationship for technology is high-profile and critical to account success. Growing analytics capability throughout the account is an important deliverable.

Performance management:

Translate client business objectives into an information management and business intelligence strategy for the account

Ensure all data is routinely updated and manage all analysis

Provide monthly Account KPI reporting and participate in the development of new or refinement of existing KPIs

Promote and enable the import/export of best practices to and from JLL, and link the account to emerging practices in the industry

Devise and promote creative data visualization

Act as Program Manager for technology-related projects and initiatives including Corrigo

Oversee all aspects of account technology systems and data management including JLL and Client systems linkages (Market, PAT, etc.)

Collaborate with BI team on creative data visualization initiatives

Oversee asset management and compliance team members to ensure Corrigo system is maintained up to date and all required assets are properly maintained according to compliance requirements

Manage and reduce operational risk by systematically documenting, tracking, and maintaining policies and procedures

Support CMMS account operations with JLL platform

Leadership:

Identify savings and improvement opportunities, or problems requiring innovative solutions

Regular reporting and updates to clients, ensuring full understanding of progress, direction and expected results at all times

Promote success powerfully, such that our client recognizes the value of your work

Leads team to deliver quality, data driven results.

Participation in client driven programs that, brings best practices and value for the  department.

Provide actionable insights and recommendations to optimize workflow processes and eliminate operational inefficiencies

Coordinate with BI analysts to obtain necessary data and insights to support operational improvement efforts

Lead compliance initiatives and ensure team adherence to established policies and procedures

Skills and knowledge:

·       Excellent communication and presentation skills (verbal and written)

·       Strong analytical skills with a track record of identifying potential issues proactively and formulating solutions and contingency plans

·       Process Management experience or demonstrated skills that are results driven; have the ability to analyze, act, and implement to ensure we achieve desired results

·       Strong leadership, organizational and execution skills

·       Client relationship management skills.  Must be highly credible in front of senior executive-level client personnel.  Represent ideas effectively with strong persuading and influencing skills and powerfully communicate the value of the real estate team successes.

Other skills:

·       Experience extrapolating and visualing data to derive actionable intelligence

·       Experience with Microsoft Business Intelligence stack (Sharepoint, PowerPivot, PowerView, Power Query)

Advanced user of Microsoft Office 2010 or later

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

126,500.00 – 183,370.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Rosemead, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.