Saint Louis, Missouri, USA
6 days ago
Performance Improvement Manager Home Care
Additional Information About the Role

BJC is hiring for an Performance Improvement Manager.  This is an onsite position. The ideal candidate will have experience as in Peformance Improvement and Lean Six Sigma. 

 

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Overview

BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.


BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

 

 

The Home Medical Equipment Department of BJC Home Care Services offers quality medical equipment and services that our patients can purchase or rent. We offer equipment delivery and comprehensive training on the use of the equipment. The Home Medical Equipment Department also provides home respiratory equipment, supplies and services for patients who need home oxygen or other respiratory therapies, with staff that include registered therapists and other highly trained professionals.


Preferred Qualifications

Role Purpose

As on-site Operational Excellence (OE) leader, responsible for coaching key stakeholders on best practice implementation of the high reliability system including providing perspective on how to solve operational problems and improve performance; increasing organizational problem-solving capacity through expert instruction; and offering encouragement and support through constructive feedback.

 

Responsibilities

Serve as Executive level coach on the effective utilization and employment of the BJC High Reliability System and Operating Model and drive the overall transformation towards a highly reliable organization while building organizational capability of OE competencies including: Lean Leadership, Problem Solving, Continuous Improvement, Project Management, Facilitation, Coaching and Standardization.Establish themselves as a valued advisor to Senior Leadership, including Presidents, Vice Presidents, Directors, Managers and Supervisors, to understand the business, analyze opportunities including its ROI, estimate resource needs, define scope, initiate and execute on local and enterprise-level initiatives.Act as an internal consultant to all levels of the organization, from executive to front-line, in support of strategy deployment and catch ball activities; facilitate the development of sustainable tactics, incorporate high reliability practices to facilitate progress and achieve strategic objectives.Drive a culture of continuous improvement and problem-solving through the deployment of the BJC’s High Reliability System, Our BJC Values, Leadership Skills and deliver on the Operational Excellence vision.Deliver on moderate to complex improvement initiatives while acting as a coach and mentor to all internal teams, facilitating workshops and technical training, openly sharing OE knowledge, and employing rapid improvement tactics to accelerate results.

Minimum Requirements

Education

Bachelor's Degree

Experience

5-10 years

Supervisor Experience

No Experience

Preferred Requirements

Education

Master's Degree

Experience

10+ years

Licenses & Certifications

Lean CertificationLean/Six Sigma Black BeltProject Management Prof
Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCAnnual 4% BJC Automatic Retirement Contribution401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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