Belen, CRI
22 hours ago
Performance/Associate Program Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Professional – Project/Programme Execution

We are looking for a dedicated, detail-oriented team player who is enthusiastic about contributing to high-impact workplace projects in a fast-paced environment. As a Project  Professional on our Workplace Management Operation Performance & Program Management team, you’ll support project planning and execution, help resolve challenges, and play a critical role in keeping projects on track.

Key Responsibilities

Project Support and Execution

Assist Project Managers in defining project objectives, scope, deliverables, and success criteria.  Coordinate and track progress on assigned project tasks and activities, ensuring they align to overall project goals.  Contribute to day-to-day project execution by proactively identifying straightforward issues and helping develop solutions in collaboration with the team.

Action Tracking and Task Management

Take responsibility for assigned action items, following up with team members and stakeholders to drive completion.

Document key project information, updates, and decisions.

Data & Reporting Support

Collect, interpret, and analyze complex data sets and ability to identify trends and patterns in data.  Discover the value drivers for the business and make recommendations to optimize both client satisfaction and organizational performance.  

Adaptability and Digital Tools

Embrace changes in project priorities and timelines with a positive, solutions-focused attitude.  Effectively use digital collaboration and project management tools for communication, documentation, and reporting.

Workload Coordination

Coordinate resource needs under the guidance of project leads, ensuring your assigned work is organized, prioritized, and completed on schedule.  Help to identify gaps and step in to support team members as needed.

Risk & Issue Awareness

Support the team in identifying, logging, and tracking project risks and issues.  Help monitor mitigation activities and escalate concerns as appropriate.

Cross-functional Teamwork

Work collaboratively with cross-functional colleagues, fostering a spirit of partnership and open communication.  Help coordinate meetings, action items, and follow-up activities with relevant stakeholders.

Communication

Clearly and concisely communicate the status of your work, action items, and roadblocks to your manager and team members.  Help prepare and distribute meeting notes, presentations, and project materials.

Quality and Change Management

Support quality review processes for deliverables.  Document and support changes to project scope, schedule, or resources, ensuring proper records are maintained.

Continuous Improvement

Participate in project reviews, helping to capture lessons learned and identify process improvements for future projects.

Qualifications

Education:
Bachelor’s degree in a relevant field (e.g., Project Management, Business Administration, or related discipline), or equivalent work experience.

Experience:
1–3 years working in a project support, coordination, or junior project management role—preferably in a dynamic, fast-paced environment.

Execution and Initiative:
Demonstrated ability to take initiative and execute tasks independently, with direction from project leads.

Analytical and Problem Solving:
Strong attention to detail and ability to identify straightforward problems, proposing practical solutions.

Data Analysis:

Ability to analyze sets of data

Communication:
Clear verbal and written communication skills, able to document and share information effectively with the team.

Collaboration:
Proven ability to work collaboratively within diverse, cross-functional teams.

Organizational Skills:
Excellent organizational abilities with a track record of balancing multiple tasks and changing priorities.

Adaptability:
Enthusiastic attitude and adaptability to evolving project needs and requirements.

Professionalism:
Reliable, resourceful, and committed to building positive team relationships.

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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