At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Role

Are you a data-driven problem solver with a passion for transforming numbers into strategic insights? In this role, you will be a critical part of our Customer Excellence team, helping us elevate performance and make smarter business decisions. We’re looking for a sharp, analytical professional to help us automate reporting, optimize processes, and provide the data-backed insights that will guide our leadership.

A culture of belonging where you are encouraged to use your voice.

The opportunity to make a significant impact within an ever-evolving global organization.

Total Rewards to support your career and well-being.

Global connectivity with over 26,000 colleagues across 60 countries.

Flexibility and a supportive work environment.

Design, automate, and maintain dashboards and KPIs to monitor the performance of our Customer Excellence team.

Develop and enhance bad debt and collections forecasting models to mitigate risk and optimize resource allocation.

Support continuous improvement projects by analyzing operational data, identifying inefficiencies, and tracking performance metrics.

Assist with financial forecasting, variance analysis, and budget tracking to support strategic planning.

Collaborate with cross-functional teams to integrate data from acquired businesses and ensure consistent performance tracking.

Prepare and present key performance insights and reports to leadership and executive teams.

Proficiency in Microsoft Excel, GSuite, and business intelligence (BI) tools like Power BI, Tableau, or LookerStudio.

Solid understanding of Accounting and Finance principles, particularly regarding AR, subledgers, and general ledger.

Experience with SQL, Python, or automation tools.

Strong analytical skills with a high attention to detail and an ownership mentality.

Excellent verbal and written communication skills in English, with the ability to confidently interact with senior management.

A proactive, adaptable, and collaborative mindset with strong problem-solving abilities.

Join us at the Mountain where culture and values are practiced and respected every day.