**103698BR** **Job Title:** Performance Analyst - Decatur, IL **Department/Function:** Information Technology **Job Description:** **Performance Analyst - Decatur, IL** **Job Summary** The Performance Analyst analyzes, reports, and optimizes performance metrics across IT Infrastructure & Operations (IT I&O) to support strategic decision-making and improve service delivery. Reporting to the Operations and Performance Director, this role transforms complex data into actionable insights through advanced analytics and visualization, enabling leadership to drive cost efficiency, service quality improvements, and technology roadmap alignment. The analyst collaborates across teams to define performance benchmarks, uncover optimization opportunities, and deliver transparent reporting that highlights IT infrastructure’s contribution to business outcomes. The role also leads executive communications and reporting efforts, developing clear, data-driven materials for leadership and board presentations that effectively translate technical performance into strategic narratives. **Job Responsibilities** + Develop dashboards and analytics that quantify IT I&O performance, cost efficiency, and business contribution for leadership decisions + Produce and update key operational and financial reports, including: Monthly Flash Report, Month-End Financials, Metrics & KPIs, Project Portfolio, Incident Trend Report, and Cost Reduction + Analyze infrastructure utilization and costs to identify optimization opportunities, support FinOps initiatives, and drive efficiency gains + Partner with leadership to define performance benchmarks, establish key performance indicators (KPIs), and create scorecards that track progress against strategic objectives and service level agreements (SLAs) + Conduct root cause analysis on performance issues and service incidents, identifying patterns and recommending solutions that improve reliability + Monitor vendor and service provider performance metrics, assess SLA compliance, and provide data-driven recommendations for contract optimization + Analyze performance trends across compute, storage, and network infrastructure to identify bottlenecks, capacity constraints, and improvement areas + Support capacity and demand planning through predictive analytics, forecasting resource needs, and providing insights on utilization patterns and growth + Collaborate cross-functionally to gather requirements, align metrics with business objectives, and deliver reports highlighting trends, risks, and opportunities + Deploy automation tools to streamline data collection, enhance reporting accuracy, and improve real-time performance monitoring capabilities across systems + Drive continuous improvement by identifying process gaps, proposing enhancements, and supporting implementation of data-driven optimization initiatives + Develop and deliver executive-ready presentations and communications that translate complex IT performance data into clear insights for leadership and board audiences **Job Requirements** + College diploma or Bachelor’s degree in Business, Data Analytics, Computer Science, or a related field + 2+ years of experience performance analysis, data analytics, or IT operations, with a focus on reporting and optimization + Technical proficiency in data visualization tools (e.g., Power BI, Tableau), SQL, and performance monitoring platforms + Experience with IT performance platforms and infrastructure management tools + Understanding of FinOps principles, cloud cost management, and infrastructure cost optimization strategies + Strong analytical and problem-solving skills, with the ability to interpret complex data and present actionable insights + Excellent communication and collaboration skills to engage with stakeholders and cross-functional teams effectively + Certifications such as Information Technology Infrastructure Library (ITIL), Lean Six Sigma, or credentials in performance analysis or data analytics are highly desirable Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:103698BR **Req/Job ID:** 103698BR **City:** Decatur **State:** IL - Illinois **Ref ID:** \#LI-SU1 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Onsite **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law **:** **Benefits and Perks** Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: + **Physical wellness** – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). + **Financial wellness** – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. + **Mental and social wellness** – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: + Paid time off including paid holidays. + Adoption assistance and paid maternity and parental leave. + Tuition assistance. + Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter. **:** Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: **:** $62,500.00 - $116,400.00 **Salaried Incentive Plan:** The total compensation package for this position will also include annual bonus