Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Per Diem Dermatology Technician III provides supportive patient care functions for Dermatology and other assigned clinical area, under the supervision of a Physician, Registered Nurse, or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Some duties may be delegated to the Sr. Dermatology Technician by the physician or RN. This position will serve as the primary support for an assigned Dermatologist. The Technician requires additional duties which include demonstrating knowledge and scribing of medical terminology to assist in documentation during Dermatology office visits and/or procedures. The technician can be asked to scribe for physicians (history, physical, patient instructions, pending orders. In addition, the technician may also be asked to administer injectables and/or other high level skill performance: Perform phototherapy treatment/excimer laser treatment, Set-up/assist with procedures, sterile field, and/or cosmetic procedures, removal of sutures, Ipledge/isotretinoin patient education, registration in ipledge, apply patch testing for allergic contact dermatitis, sterilize instruments, and manage pathology log to make sure all results received and given to patients/treatments done.
Primary Responsibilities:
information needed for patient's visit that dayPrepares and submits patient documents for scanningMonitor assigned in basket and complete work as needed-Overdue Results/LettersSchedule appointments and assist patient with specialty referrals and radiology testingProvide pre-printed patient educational material as directed by providerProper disposal of confidential patient information - dailyFollows HIPAA policy and procedures regarding patient confidentialityDepartment Maintenance:Monitor supplies, medications and forms and notifies appropriate staff when reorder neededRemove and tag broken equipment and notifies coordinator, supervisor, or managerCleans exam rooms daily and documents on logMonitors supplies for expiration date and restock to par levelsPerform sterilization of instruments and complete logs (assignment based on completion of sterilization class and delegation by appropriate nursing staff)Attends staff meetingsMaintain a clean and organized work area with a minimum of personal itemsQA-Regulatory:Complete daily logs as assigned by nursing staff:Waived testing (i.e. glucometer, urine dipstick and urine pregnancy logs) CLIA standardsRefrigerator and room temperature logsEye wash stationOther QA logsPerforms accurate, legal, & ethical documentationMaintain patient confidentialityPractice OSHA safety standards with proper disposal of biohazard wasteUses frequent hand washing or hand sanitizer (up to 10 times before have to wash hands with soap and water, unless hands visibly soiled) to prevent and control the spread of disease within the clinical settingUses gloves and PPE as neededUses aseptic or sterile technique as neededVerify equipment has a current PM label before useIdentifies and reports potential barriers for the safe provision of patient care and maintains a safe patient environmentCustomer Service:Works with patients to achieve excellent customer service and high levels of satisfactionPractices mutual respect among all members of the healthcare teamWorks with other staff to promote an efficient and effective healthcare teamDemonstrates Kelsey-Seybold's Mission and ValuesMeets both Clinic and individual Customer Service goals and standards by maintaining 90% or greater of excellence in customer serviceProvides age-appropriate interactionsTelephone EtiquetteAnswer and direct incoming calls to appropriate staff using a caring non-rushed toneIdentify clinic, department, name and job title in health care teamEnsure accurate information is obtained and communicated to licensed team membersReport and provide documentation of all complaints to coordinator, supervisor, manager or Clinic AdministratorUtilize warm transfer process when redirecting patient to ensure needs are metFinancial:Demonstrates prudent use of resources. Minimizes wasteful actionsAssists with maintaining equipment according to manufacturer's recommendationReports to coordinator, supervisor, manager, or clinic administrator the need for over-time and obtains approvalQuality Improvement:Contributes and participates in the department and clinic process improvement plans. (PDSA)Supports initiatives related to meeting AAAHC and other accrediting standardsFollows all safety standards for patients, employees, and visitorsRecognizes and adheres to National Patient Safety GoalsSelect Appropriate Module(s) as listed below:Dermatology:Demonstrates knowledge and skill needed to provide safe and effective care to facilitate the DermatologyDepartment provider's practices, which include: Lidocaine draws for physician use Administration of Adult Diphtheria, Tetanus, & acellular Pertussis, and influenza using IM injection technique Apply dry sterile dressing with application of antibiotic cream or ointment Suture removal for small incisions Documents procedure Know how to access the designated resource RN. Seeks clarification or guidance with questions related to medication administration from licensed staffAdd-ons include:Kenalog Prepare and administer Kenalog injection. 40mg only Explain the procedure to the patient Administers IM injection via ventral gluteal, vastus lateralis, and rectus femoris IM injection sites, as well as Z-track technique Documents administration Know how to access the designated resource RN Seeks clarification or guidance with questions related to Kenalog administration from licensed staff
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School diploma or GED from an accredited program and graduate from an accredited Medical Assistant program or schoolComplete the department specific program modules for medical assistantsBLS Certification through American Heart Association8+ years of directly related experience as a Medical Assistant with Certification/Registration as a Medical Assistant and Dermatology Medical Assistant Certification Or 9+ years of directly related experience as a Medical Assistant with no Certification/Registration as a Medical Assistant and Dermatology Medical Assistant CertificationThose hired into this position must complete the review/skill validation program within 90 days of hireBasic Medical & Nursing terminologyDemonstrated ability to use equipment and related supplies for selected patient population. Computer experience
Preferred Qualifications:
1+ years of experience related to department or specialtyAmbulatory Care experienceEPIC experienceWindows-based computer skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.