Virtual, VA, USA
22 hours ago
People Shared Services Lead - Mobility
**About the Role:** **Grade Level (for internal use):** 13 **S&P Global** has recently announced (https://press.spglobal.com/2025-04-29-S-P-Global-Announces-Intent-to-Separate-Mobility-Segment-into-Standalone-Public-Company) the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility . **The Role** The **People Shared Services Lead (NA/EMEA) - Mobility** oversees how People services, advisory support, and employee lifecycle operations are delivered across the region, ensuring **consistent, compliant, and high-quality employee experiences** across a complex regulatory and cultural landscape. This role blends **regional leadership with hands-on execution** , providing direction on employee relations, performance management, and compliance matters while overseeing day-to-day service delivery, governance, and operational discipline. With coverage spanning the **United States, Canada, and multiple EMEA countries** , this role requires deep knowledge of regional employment practices, strong risk judgment, operational rigor, and a **roll-up-your-sleeves mindset** to manage both immediate issues and longer-term transformation priorities. **Responsibilities and Impact** As the People Shared Services Lead for North America & EMEA, you will shape how SpinCo delivers People support across two of the company’s most **complex and highly regulated regions** . Your leadership will strengthen employee relations outcomes, manager capability, service consistency, and regional compliance. Partnering closely with **HR Business Partners, COEs, Payroll, Benefits, Legal, and HR Technology & Analytics** , you will ensure global People strategies are adapted effectively to regional requirements while maintaining strong governance and operational excellence. **Regional Leadership & Advisory (≈60%)** + Lead the Shared Services function across North America and EMEA, overseeing advisory support and service delivery across multiple countries and labor models. + Provide guidance on **regional employment laws, compliance obligations, and localized People practices** , including U.S./Canada regulations and European statutory requirements. + Support managers with **performance management, coaching, employee relations matters, and People best practices** aligned to global frameworks. + Lead **Tier 2 employee relations investigations and escalations** , partnering with HRBPs and Legal on higher-risk matters. + Partner with COEs to deploy regional learning, engagement, and change initiatives. + Represent North America & EMEA needs in **global service delivery forums, governance discussions, and operating model decisions** . + Collaborate with People Analytics to interpret regional trends, risks, and capacity needs. **Operational Oversight & Execution (≈40%)** + Oversee delivery of employee lifecycle processes, including **onboarding, job changes, leave administration, benefits coordination, transfers, and separations** . + Ensure accurate payroll inputs, benefits administration, and data management in partnership with Global Payroll, Benefits, and Shared Services. + Maintain statutory documentation, support audits, and ensure compliance with **regional employment regulations** . + Drive continuous improvement through **automation, digital workflows, and AI-enabled tools** to enhance service delivery and scalability. + Ensure alignment of regional practices with global COEs and Shared Services standards. + Support global PMO and transformation initiatives by managing regional deliverables, change adoption, and communications. + Coach and develop People Advisors and regional specialists to ensure consistent, high-quality service and sound judgment. **Compensation/Benefits** **Information (US Applicants Only):** Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits that we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) . **What We're Looking For:** **Basic Required Qualifications** : + Strong expertise in **North America and EMEA employment practices** , including U.S., Canada, and multiple European countries. + **7+ years of progressive HR / People experience** , including multi-country or regional leadership. + Demonstrated experience in **employee relations, performance management, coaching, and compliance** . + Excellent communication skills with the ability to influence leaders across regions and cultures. + Strong analytical capability to interpret workforce data and support decision-making. + Proven ability to manage **high-volume, complex environments** with sound judgment and prioritization. + Fluency in English required; additional European language(s) a strong advantage. + Bachelor’s degree in HR, Business, Law, or related field preferred. **Additional Preferred Qualifications:** + Experience leading **HR Shared Services or People Advisory teams** . + Familiarity with **Works Councils, unions, or employee representation bodies** in Europe. + Experience supporting transformation, spin-offs, or high-growth environments. + Experience leading dispersed teams across North America and EMEA. **Success in This Role Looks Like:** + North America and EMEA receive **consistent, high-quality People support** with improved manager capability and reduced escalations. + Employment practices remain **compliant, risk-aware, and aligned with business expectations** . + Employee lifecycle processes are executed **accurately, efficiently, and on time** across regions. + The Shared Services Lead balances strategic leadership with hands-on execution when required. + Regional insights meaningfully inform **global People strategy, policy, and operating model decisions** . + People Advisors and specialists deliver **consistent, confident, and high-quality service** aligned with global standards. **Right to Work Requirements:** This role is limited to persons with indefinite right to work in the United States. **About S&P Global Mobility** At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . **What’s In It For** **You?** **Our Mission:** Advancing Essential Intelligence. **Our People:** We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries **Global Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. **Recruitment Fraud Alert:** If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp\_0525-Recruitment-Fraud-Alert.pdf) . ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  **US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf ----------------------------------------------------------- HUMRES103.2 - Middle Management Tier II (EEO Job Group) **Job ID:** 325969 **Posted On:** 2026-02-16 **Location:** Centreville, Virginia, United States
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