**Job title** : People Services Generalist + Location: Hyderabad We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? **_About the job_** The People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks. **Main responsibilities:** **Employee Lifecycle Management:** + Support onboarding, job changes, and offboarding processes + Assist in contract creation, employee data updates, and termination activities + Coordinate asset collection during offboarding + Manage external workforce data in internal systems (e.g., CREW, Snow, Parade) **Data Management and Reporting:** + Maintain accurate employee data in Workday and related systems + Support data quality monitoring, analysis, and auditing + Prepare periodic and ad-hoc reports + Ensure compliance with data security protocols and GDPR **Query Handling and Customer Service:** + Address employee inquiries through One Support platform (ServiceNow) + Handle L1 and L2 queries related to People Services topics + Maintain knowledge databases and support knowledge transfer activities **Compliance and Documentation:** + Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls + Maintain personnel files (digital and physical) and conduct monthly audits + Support document management related to the employee lifecycle + Assist in providing documentation for audits and external entities **Process Improvement:** + Contribute to continuous improvement initiatives and automation efforts + Assist in updating standard operating procedures (SOPs) and work instructions + Support testing of new functionality in Workday and other systems **Stakeholder Coordination:** + Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.) + Coordinate with external partners (Payroll and T&E BPO partners) + Ensure compliance with Service Level Agreements (SLAs) **Benefits & Administration:** + Medical Insurance Invoicing & MJE postings + Reconciliation of Medical Insurance payments + Resolving Payment, Cost Center, Invoices Issues **Experience:** + Bachelor's degree in HR, Business Administration, or related field + 6+ years of experience in HR or related field + Fluency in English required; local language skills Hindi/Telugu + Experience in a multicultural environment is a plus ​ **Soft and Technical skills** + Solid understanding of HR processes and activities + Proficiency in Microsoft Office, particularly Excel + Knowledge of HR systems like Workday is advantageous + Strong problem-solving and analytical skills + Excellent communication and interpersonal skills + Customer service orientation + Leadership abilities and teamwork skills + Adaptability and willingness to learn + Detail-oriented with ability to meet deadlines + Awareness of data privacy rules (e.g., GDPR) ​ Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.c (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) om **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)