About the Job

The People Services Generalist Japan will be responsible for the control, monitoring, and correct execution of the People Services core models, ensuring a One Sanofi, best-in-class service for our employees. The People Services Generalist Japan will ensure that the procedures listed below and related to people lifecycle area are executed within the due legal framework and Sanofi's corporate policies, ensuring that processes are perform and deliver under an adequate environment of control and segregation of duties.

Main Responsibilities

Coordinate and manage employee life cycle activities in Workday and on the ground with the various stakeholders relating to Sanofi within the perimeter and deliver the services as per their respective Service Level Agreements

Create employee contracts, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience

Manage the employee job change process in Workday and related systems, coordinate with external parties for immigration, relocation, training as required

Administer termination activities, coordinate collection of assets

Monitor data quality and identify potential issues and take pro-active measures

Execute in compliance with Sanofi policies and guidelines

Complete all activities as per the global Core Model and operational KPIs

Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope

Build, document and transfer Core Model process knowledge (Level 6/7) relating to employee lifecycle management

Analyze and resolve most common inquiries using step-by-step instructions provided

Deliver high quality standard service to customers

Continually seek out ways to improve client satisfaction

Support the process team with writing the knowledge articles based on the content provided in English, Local language, and other languages

Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

Develop and maintain standard operating procedures (DTPs) in processes, while identifying and driving opportunities for efficiency or automation

Continually seek out ways to improve the process and user satisfaction.

Ensure timely completion of all mandatory company trainings and actively participate in learning sessions that will contribute significantly to your development in your current role and future career.

About you

Experience

Bachelor's degree in HR, Business Administration, or related field

1-2 years of experience in HR or related field (2+ years preferred)

Experience in a multicultural environment is a plus

Core Skills

Basic understanding of HR processes and activities

Proficiency in English (advanced level).

Proficiency in local language: Japanese.

Proficiency in Microsoft Office, particularly Excel

Familiarity with HR tools (e.g., Workday, ServiceNow) is advantageous

Strong attention to detail and ability to meet deadlines

Excellent communication and interpersonal skills

Customer service orientation and problem-solving abilities

Adaptability, teamwork, and willingness to learn

Awareness of data privacy rules (e.g., GDPR) is beneficial

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!