Job Title: People Services Generalist 

Job Overview
The People Services Generalist will be responsible for the control, monitoring, and correct execution of the People Services core models, ensuring a One Sanofi, best-in-class service for our employees. The People Services Generalist will ensure that the procedures listed below and related to people lifecycle area are executed within the due legal framework and Sanofi's corporate policies, ensuring that processes are perform and deliver under an adequate environment of control and segregation of duties.
 

Main Responsibilities

Coordinate and manage employee life cycle activities in Workday and on the ground with the various stakeholders relating to Sanofi within the perimeter and deliver the services as per their respective Service Level AgreementsCreate employee contracts, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience  Manage the employee job change process in Workday and related systems, coordinate with external parties for immigration, relocation, training as requiredAdminister termination activities, coordinate collection of assetsMonitor data quality and identify potential issues and take pro-active measuresExecute in compliance with Sanofi policies and guidelines  Complete all activities as per the global Core Model and operational KPIsDevelop expert level knowledge of the activities in scope as well as local knowledge of entities in scopeBuild, document and transfer Core Model process knowledge (Level 6/7) relating to employee lifecycle managementAnalyze and resolve most common inquiries using step-by-step instructions providedDeliver high quality standard service to customersContinually seek out ways to improve client satisfactionSupport the process team with writing the knowledge articles based on the content provided in English, Local language, and other languagesProvide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge DatabaseDevelop and maintain standard operating procedures (DTPs) in processes, while identifying and driving opportunities for efficiency or automationContinually seek out ways to improve the process and user satisfaction.Ensure timely completion of all mandatory company trainings and actively participate in learning sessions that will contribute significantly to your development in your current role and future career.

Experience

Bachelor's degree in HR, Business Administration, or related field1-2 years of experience in HR or related field (2+ years preferred)Experience in a multicultural environment is a plus

Core Skills

Basic understanding of HR processes and activitiesProficiency in English (advanced level).Proficiency in local language (if required).Proficiency in Microsoft Office, particularly ExcelFamiliarity with HR tools (e.g., Workday, ServiceNow) is advantageousStrong attention to detail and ability to meet deadlinesExcellent communication and interpersonal skillsCustomer service orientation and problem-solving abilitiesAdaptability, teamwork, and willingness to learnAwareness of data privacy rules (e.g., GDPR) is beneficial

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!