Description We’re looking for an operations professional who excels at creating structure, tightening processes, and building systems that help a growing organization run with clarity and consistency. In this role, you’ll partner closely with leadership to strengthen internal operations, improve how teams work, and ensure the firm has the infrastructure needed for continued expansion. This is a hands-on position focused on execution, documentation, and operational problem‑solving. Process Improvement & Workflow Development + Develop and refine internal procedures, guides, and documentation that streamline day‑to‑day operations. + Analyze existing workflows to uncover inefficiencies and redesign them for greater speed and accuracy. + Maintain organized, easy-to-follow documentation that supports alignment across departments. Operational Execution & Accountability + Prepare meeting agendas, track action items, and ensure follow‑up is completed. + Partner with leadership to keep priorities on track, deadlines met, and responsibilities clearly owned. + Translate big‑picture goals into actionable plans with clear timelines and measurable outcomes. Systems, Tools & Technology Support + Oversee and maintain the systems that support daily operations—HRIS, payroll tools, project platforms, documentation hubs, and more. + Use automation and AI to reduce manual work and simplify repetitive tasks. + Build simple no‑code solutions or automations (Zapier, Lindy, Replit) to resolve operational bottlenecks. + Manage technology vendors and projects, ensuring clear requirements and successful, on‑time delivery. People Operations & HR Coordination + Improve the employee lifecycle, including onboarding, role clarity, training logistics, and offboarding. + Maintain consistent HR documentation and help managers standardize performance conversations. + Track compliance requirements, audits, and policy updates to ensure accuracy and adherence. Compliance, Vendors & Reporting + Ensure insurance, audits, renewals, and regulatory requirements are monitored and completed. + Support budgeting processes, vendor relationships, and operational financial reporting. + Provide leadership with clean, organized, easy-to-interpret operational metrics and updates. + Requirements Requirements + MUST BE OUT OF PROFESSIONAL SERVICES INDUSTRY + At least 5 years of experience in operations, business management, or process‑driven roles. + Advanced user of ChatGPT or similar AI tools for day‑to‑day operational support. + Experience with automation platforms + Strong background developing SOPs, workflows, or internal systems that teams consistently rely on. + Experience supporting a growing organization or building structure during operational expansion. + Highly organized, detail‑oriented, and comfortable keeping others accountable. + Strong vendor management experience, especially with technology partners or project‑based work. + Excellent communication skills—professional, concise, and clear. + High discretion when handling sensitive or confidential matters. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .