Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!

Job description Develops a training strategy for the hotel. Plans orientation trainings and delivers these trainings according to the plans. Supervises the development of the annual training plan. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Develops effective training materials utilizing a variety of media. Develops trainer development programs and coaches others involved in training efforts, providing effective growth and development opportunities. Displays leadership in guest hospitality and creates positive atmosphere for guest relations. Observes service behaviours of associates and provides feedback to individuals and/or managers. Monitors enrolment and attendance at training. Reviews comment cards and guest satisfaction results to identify areas of improvement. Measures transfer of learning from training courses to the operation. Develops and monitors spending against the departmental budget. Exemplifies the desired Rixos culture. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Evaluates the trainer's performance and effectiveness of training programs and provides recommendations for improvement. Researches new technologies and methodologies in workplace learning and presents this research. Stays up to date with developments in training by reading relevant journals, attending meetings, and participating in relevant courses. Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Manages the delivery of training and development programs. Conducts appraisals for the talent development team. Ensures statutory training requirements are met. Prepares development plans for subordinates. Designs, develops, and produces managerial training materials and handouts. Observes employees' performance improvement. Is present during operation to ensure that the quality of service provided is in line with the hotel service standards. Predicts that all activities and purchased equipment and belongings may impact the environment; participates in activities organized to protect biological diversity and shares responsibilities to increase environmental knowledge and carry out necessary trainings. Provides for minimum consumption of currently used materials and equipment (paper, printed materials, etc.). Implements necessary warnings and departmental trainings to save energy inside the facility and carries out decisions taken for energy saving. Predicts effects of environment and energy efficiency on purchased equipment. Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and leads staff accordingly. Ensures safe carrying, storing, and using of chemicals in accordance with regulations. Carries out all responsibilities related to quality management and food safety management systems implemented at the facilities. Performs all other duties assigned by managers and hotel management not specified in the job description. Qualifications Education: Bachelor degree in related field. Experience: At least 3 years of experience at the managerial level. Foreign language: Outstanding level of English. Courses and training: Prior attendance in courses and seminars in the field. Computer literacy: Excellent computer skills. Special qualifications: Leader, adaptable, works under pressure, proactive, results driven, thorough, good time management, proficient communication, analytical skills. About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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